As a Patient Services Representative for Aurora Behavioral Healthcare San Diego, you’ll facilitate the orderly admission of patients to the organization, balancing the patient's comfort and ease with the organization's operating needs and financial goals.
Pay Range : $20 / hr. to $30 / hr.
Full Time Work Schedule :
Sunday to Saturday, 8 hours, Variable working hours from (7 : 00 a.m. to 9 : 30 p.m.)
Responsibilities
- Effectively manages the patient check-in and check-out process from start to finish, which includes identification verification;
- updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit;
collecting patient payment responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number
Verify patient insurance benefits verbally and send written documentation to insurance company.
Receives and processes physician's order for patient admission and completes related admission procedures; obtains patient and other required signatures on voluntary admission or commitment papers;
obtains various releases, including : patient activity participation, school records and immunization records (if child or adolescent), information to referral sources, physician billing, insurance, and Utilization Review companies.
Obtain pre-authorization for admission when needed. Completes face sheet; assigns patient identification number.
Conducts actual admissions during regular hours; checks documentation on after hour admissions.
Answer numerous daily telephone calls from patients, insurance companies, and others.
Maintains supplies required for admitting purposes
Establish and maintain positive inter and intra- departmental working relationship.
Participates in activities which enhance professional growth and development.
Demonstrates conduct in keeping with Aurora ethical standards.
Complies with facility safety, infection control and security programs
Supports facility internal and external customer service standards.
Responds to customer billing and payment inquires as needed.
Escalating billing inquiries as needed
Requirements
1 year experience in a healthcare facility
Medical Terminology & Medical Billing Knowledge preferred
Benefits
401K Retirement Plan
Health Insurance
Vision Insurance
Dental Insurance
Pet Insurance
Healthcare Spending Account & Dependent Care Spending Account
Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
PTO Plan
Vacation Premium Pay
PTO Cash Out option
Sick Pay
Short and Long-Term Disability (with additional buy-in opportunities)
Tuition Reimbursement
Employee Assistance Program
ID Theft Protection
Employee Discount Opportunities
Patient Services Representative (Full-Time)
As a Patient Services Representative for Aurora Behavioral Healthcare San Diego, you’ll facilitate the orderly admission of patients to the organization, balancing the patient's comfort and ease with the organization's operating needs and financial goals. Effectively manages the patient check-in and...
Full Time Sales Support Representative - Apply Today, Start Tomorrow
Entry Level Sales Support Representative to assist with our newest client in the telecommunications industry. The Entry Level Sales Support Representative will meet with new and existing customers, and take charge of direct sales with the objective of generating repeatable and sustainable revenue fo...
Start ASAP - Customer Service Representative - Entry Level / Full Time
Aspire is looking to fill both full time and part time positions within our Customer Service Representative team. The Customer Service Representative member will bring their outstanding customer service skills to a whole new level. Details of the Customer Service Representative Role:. Act as a brand...
Service & Sales Representative (san) - Full-time & Part-time
Full-time team members also receive:. The CLEAR Service and Sales Representative (Ambassador) makes magic happen every day by creating frictionless experiences for our members. Consistently adhere to security procedures by validating airline documents, verifying CLEAR member traveler identification,...
Manager Patient Financial Services System Operations | Sharp HealthCare | Onsite, full time days
Regular one-to-one supervision with the System Director, Institutional Care, Patient Financial Services. Ability to discuss personal and financial matters with patients or their representatives. Provides management direction, project development and analysis, implementation planning, and results rep...
Practice Patient Services Representative, SOCPA Irvine (Temporary)
The Practice Patient Services Representative is responsible for greeting, assisting and directing patients and their families through the appointment check in process. This position is Temporary, Full Time, Non-Benefitted. Interacts with providers, practice staff, and billing representatives. ...
Patient Relations Specialist-Sharp Grossmont Hospital-Full Time-Day Shift
Preferably as a Patient Relations Specialist, Patient Advocate, Ombudsman, Patient Navigator or similar positions. Serves as a liaison between patients, visitors, volunteers and physicians with the objective of enhancing the understanding of hospital policies and services. Resolve patient/visitor co...
Patient Care Assistant II - Full-time Nights - Emergency Care Center (ED)
The Patient Care Assistant is a team member who functions as part of our Emergency Department team caring for our medical and behavioral health patients. PCAs support and collaborate with our care team of physicians, nurses, respiratory therapists, social workers, child life and more to provide safe...
Full-time Service Representative/Merchandiser Order Writer
Full Time Nabisco Merchandiser/Order Writer. Join our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays. Represent Mondelēz in front...
Volunteer Services Coordinator-Temporary-Volunteer Services-Sharp Chula Vista Medical Center-Full Time-Variable Shift
To assist with the administration of Volunteer Services Department programs by providing supervision on weekends and evenings, coordinating trainings, and scheduling volunteers. Serves as a resource person to volunteers in the daily operations of the Volunteer Services Department. ...