A company is looking for a Business Analyst- Contact Center to support system and business processes across multiple higher education institutions.
Key ResponsibilitiesServe as Subject Matter Expert (SME) in areas such as CRM, Workforce Management, and telephony systemsGenerate and maintain reports and dashboards using advanced reporting toolsCollaborate with business leaders and technical teams to identify needs and optimize system processesRequired QualificationsBachelor's Degree required;
Master's Degree preferred3+ years of experience in customer service within higher education3+ years of experience with CRM, Telephony, or Workforce Management systemsExperience with project and / or change managementBasic programming knowledge, such as SQL, for analytical tools
Contact Center Business Analyst
A company is looking for a Business Analyst- Contact Center to support system and business processes across multiple higher education institutions. ...
Senior Contact Center Analyst
Description & Requirements Maximus is seeking an experienced and detail-oriented Senior Contact Center Analyst to join our team. In this pivotal role, you will be responsible for analyzing and optimizing the performance of our contact center operations to ensure exceptional service delivery. Yo...
Contact Center Systems Analyst
A company is looking for a Contact Center Systems Analyst II to drive data analysis and recommend system improvements. ...
Business Analyst - Contact Center
A company is looking for a Business Analyst- Contact Center. ...
Business Systems Analyst
Applications are currently being accepted for two Business Systems Analyst positions in the Educational Services Division's Student Services department, located at District Admin Office. Develop business process modifications and determine strategic solutions to provide consistency; Prepare business...
Repatriation Administrative Assistant
A company is looking for a Repatriation Administrative Assistant to facilitate efficient operations of the Repatriation Program through administrative support. ...
Business Development Analyst
The BD Analyst will collaborate closely with the BD Managers, estimating, marketing, and operations teams to identify, pursue, and secure new business opportunities. The BD Analyst will play a pivotal role in driving lead generation, evaluating bid opportunities, and managing sales opportunities wit...
Cashier, Holiday Seasonal, Fashion Valley - Williams Sonoma
Our mission is to enhance the quality of our customers' lives at home.We put the customer at the center of everything we do, every day.Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.Con...
Remote Administrative Assistant (No Experience Required) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
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Remote Customer Service Representative 50k-60k/Year - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...