Job Description
Job Description
Summary of Responsibilities :
The Banquets Server is responsible for meeting the needs of Members and Guests during their dining experience. They will assist in serving, set-up, and clean-up of the corresponding Food & Beverage outlet.
A fast-paced position that involves constant customer interaction. Enhancing the lives of Members and Guests with WOW’ moments they can’t live without.
Essential Functions :
- Attend pre-function meetings
- Provide immediate attention to all Members & Guests
- Demonstrate ability to accurately describe menu items, specials, drinks etc.
- Ensure Members and Guests are enjoying their experience and take necessary actions to correct if needed
- Communicate respectfully and professionally to Members and coworkers
- Clean all assigned work areas
- Wipe down tables, chairs, counters, etc.
- Assist with any closing functions such as folding napkins, putting away / polishing glassware, utensils, etc.
- Pour / refill beverages for Guests
- Write Guest's food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Accurately place orders in POS system
- Run food or drinks if necessary
- Be ready and willing to assist fellow employees as situations arise
- Perform other duties as assigned by supervisor
Skills :
- Service Orientation
- Teamwork
- Communication
- Coordination
Work Styles :
- Attention to Detail
- Cooperation
- Dependability
- Adaptability
Personality :
- Self-motivated
- Flexible
- Professional
- Positive
Required Education / Experience :
- High School Graduate or equivalent.
- Previous serving experience is preferred but not a must
Required Qualifications :
- Must be at least 18 years of age
- Must be able to communicate and understand the predominant language of our members and guests.
Physical Requirements :
- Ability to stand and walk for long periods of time
- Ability to lift and carry trays / objects weighing up 30+ pounds through a crowded room
- Ability to handle many tasks at once
- Ability to reach, bend, stoop, wipe and lift to perform job functions
- Must be a team player; possess the ability to collaborate and work well with others
Working Conditions :
- Must be able to work indoor and outdoor environments
- Must be able to work day and / or night hours, occasional long hours, weekends and holidays
Safety Hazards :
- General food and beverage environment with some exposure to heat from cooking areas
- Lifting of heavy objects such as kegs, cases of beer, bottled water, Gatorades etc.,
- Handling of sharp objects such as flatware
Classification :
- FLSA Non-exempt
- Seasonal
Benefits
- Meals Provided
- Uniform Provided
- Staff Development Opportunities
- Employee Outings
- Golf, Tennis / Paddle, Yoga Privileges
7 days ago