Staff Field Appraiser - Auto

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring.

It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day.

It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career.

And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.

If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here.

Join us and contribute to Sedgwick being a great place to work.

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Staff Field Appraiser - Auto

PRIMARY PURPOSE : To assist in creating initiatives designed to improve absenteeism statistics, service issues, and work process procedures;

to presents results to Operations upper management and clients; and to create and distribute appropriate data reports including trend analysis, operations performance, etc.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Works closely with client locations addressing service issues and work process inquiries.
• Assists client with assessment of initiatives designed to improve disability processes by conducting management review meetings, setting agendas;

taking and distributing minutes of meetings to appropriate parties.

• Contributes to achieving client-driven performance objectives and service standards within the company.
• Creates, generates and analyzes reports based on plan and jurisdictional requirements; distributes reports to management and clients regarding operational performance of line of business administration including trends at division and assigned plant locations.
• Extracts and analyzes data for cause and effect ratios, return-to-work and accommodations trending, disability durations, injury by job type, disability diagnosis trends, etc., as needed.
• Communicates results to clients and Operations upper management.
• Communicates frequently with clients' personnel and divisional labor leaders.
• Prepares monthly case closure reports and provides to operations managers.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line-of-business preferred.

Experience

Four (4) years of claims management experience or equivalent combination of experience and education required.

Skills & Knowledge

• Good technical knowledge of claims management
• Knowledge of client operations and labor regulations
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Good judgment and discretion skills
• Ability to manage multiple projects and set priorities
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion;

ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory / Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Pay Transparency disclosure :

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings.

Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location.

For the jurisdiction noted in this job posting only, the range of starting pay for this role is $60,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.

You may be just the right candidate for this or other roles.