Search jobs > Rockford, IL > Customer service specialist

IT Customer Service Specialist

VirtualVocations
Rockford, Illinois, United States
Full-time

A company is looking for a Ssr IT Customer Service professional to provide remote service desk support.Key ResponsibilitiesResolve connection issues and guide users through troubleshooting stepsAssist users with program installation by providing download links and instructionsCoordinate with FCE support for restoring deleted folders and managing profiles on virtual machinesRequired QualificationsExperience in IT service desk supportFamiliarity with remote support tools, such as Remote DesktopKnowledge of network drives and virtual machine managementAbility to document issues and follow up on support requestsUnderstanding of software update processes for virtual environments

15 hours ago
Related jobs
Promoted
Professional Career Solutions
Rockford, Illinois

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. This role is entirely remote and offers full-time/Part time hours with flexibility. We're seeking someone who is great with people, building relationships, and putting customers first. Previous...

Promoted
VirtualVocations
Rockford, Illinois

A company is looking for a Ssr IT Customer Service professional to provide remote service desk support. ...

Promoted
The Sherwin-Williams Company
Machesney Park, Illinois

Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with ...

Promoted
VirtualVocations
Rockford, Illinois

A company is looking for a Dental Customer Service Specialist in Texas. ...

ECS
Great Lakes, IL

Serve as the primary point of contact for IT-related issues and requests, delivering high-quality customer service to users. Identify opportunities for process improvement within the service desk operations and implement solutions to enhance service delivery. Collaborate with other IT teams and depa...

Promoted
VirtualVocations
Rockford, Illinois

A company is looking for a Bilingual Customer Service Representative - Full Time Remote. ...

The Sherwin-Williams Company
Machesney Park, Illinois

Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists...

Promoted
D Aceto Services LLC
Rockford, Illinois

D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...

Promoted
VirtualVocations
Rockford, Illinois

A company is looking for a Customer Service Specialist to provide support in a remote contact center environment. ...

Promoted
Foresight Financial Group Inc
Rockford, Illinois

Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Explains and promotes bank products and services, and refer customer to approp...