IT Project Manager

We are seeking an individual to coordinate and oversee IT-related projects within the organization. This may include system upgrades, network installations, or software implementations.

Preferred experience in Microsoft Power Platform, / Azure AD / Endpoint manager / Intune. OneDrive for business / Share point and WordPress.

Increase your chances of an interview by reading the following overview of this role before making an application.

Duties include :

Technical Support : Provide technical assistance and troubleshooting to staff members regarding

hardware, software, and network issues. Respond to IT helpdesk tickets and resolve technical

problems in a timely manner.

Website Updates : Regularly update the website content, including text, images, and multimedia

elements. Ensure that the information is accurate, relevant, and up to date.

System Administration : Assist in maintaining and managing computer systems, including

installing, configuring, and updating software and hardware components. Monitor system

performance and ensure security measures are in place.

User Account Management : Create and manage user accounts, email addresses, and access

privileges for staff members. Assist with password resets, account setup, and permissions

management.

Hardware and Software Setup : Assist with the setup, installation, and configuration of

computers, printers, scanners, and other IT equipment. Install and update software applications

as needed.

Data Backup and Recovery : Help ensure data is regularly backed up and develop procedures for

data recovery in case of system failures or data loss. Perform routine backups and assist in data

restoration when necessary.

Security Management : Assist in implementing and maintaining IT security measures, including

antivirus software, firewalls, and data encryption. Monitor systems for security breaches and

report any suspicious activities.

Documentation and Training : Maintain documentation of IT procedures, system configurations,

and troubleshooting guides. Provide training and support to staff members on IT-related topics,

such as software usage or best practices for data security.

Technology Research : Stay updated with the latest trends and advancements in technology

relevant to the organization's needs. Research and recommend new hardware or software

solutions that can enhance efficiency and productivity.

IT Inventory Management : Assist in managing and tracking IT assets, including computers,

peripherals, software licenses, and other equipment. Maintain accurate inventory records and

assist with equipment procurement and disposal.

Collaboration and Communication : Work closely with IT team members and other departments

to understand their technology needs and provide appropriate solutions. Communicate

effectively with staff members to address their IT-related concerns and provide guidance.

Days / hours : We ask for at least 4 hours a week, Monday-Sunday. Work can be done via

telework or in office.

Issue Area(s) Family Services

Population Served Families, Homeless, Immigrants, Refugees or Ethnic Groups, LGBT (Lesbian, Gay,Bisexual,Transgender), Low-income communities, Military / Veterans, People with Disabilities

Requirements

Age Minimum (with Adult) : 13+ , Minimum Age : 18+

After expressing interest, the Opportunity Leader will contact you to confirm participation and provide directions for this opportunity.

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