Sole Hire is proud to partner with a Confidential Software in the search for a talented Field Sales Engineer based in Miami FL.
This pivotal role offers an exciting opportunity for individuals passionate about delivering exceptional support and service to clients.
Position Overview :
As a Field Sales Engineer you will play a critical role in providing technical support and solutions directly to clients.
This role is heavily focused on field support with 80% of your time spent onsite in the Miami area and 20% dedicated to telephone support.
Your responsibilities will include implementing and maintaining our client s products and services ensuring seamless operation and client satisfaction.
Key Responsibilities :
- Deliver onsite support and troubleshooting for Client s Software products in the Miami region.
- Provide telephone support as needed to resolve client issues.
- Collaborate with clients to understand their needs and provide tailored solutions.
- Support Sales Team with securing new business and renewal of current customers
Foster crossdepartmental collaboration to enhance business growth by educating teams on strategies for expanding sales boosting renewals optimizing solution engineering and elevating technical support and marketing initiatives.
Requirements
- A minimum of five years experience with Microsoft SQL Server Active Directory Azure and field support.
- Previous employment with companies such as SolarWinds ManageEngine NAGIOS Paessler Splunk Quest Software AppDynamics NetIQ or Datadog is a plus!
- Strong problemsolving skills and the ability to work independently.
- Excellent communication skills to effectively speak with and support clients.
- Must be authorized to work in the US
Benefits
- Competitive salary ranging from $120000 to $205000 commensurate with experience.
- Standard working hours from 8 AM to 5 PM Monday to Friday with no overnight travel required.
- Comprehensive medical and dental coverage.
- A $2000 annual clothing allowance.
- $500 compensation for each weekend call.
- $125 KBI bonus.
A minimum of five years experience with Microsoft SQL Server, Active Directory, Azure, and field support. Previous employment with companies such as SolarWinds, ManageEngine, NAGIOS, Paessler, Splunk, Quest Software, AppDynamics, NetIQ, or Datadog is a plus! Strong problem-solving skills and the ability to work independently.
Excellent communication skills to effectively speak with and support clients. Must be authorized to work in the US
Education
A minimum of five years experience with Microsoft SQL Server, Active Directory, Azure, and field support.
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