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Service Support Specialist

VirtualVocations
Alpharetta, Georgia, United States
Full-time

A company is looking for an Associate OneSource Service Support Specialist.Key ResponsibilitiesServe as the primary contact for customer service inquiries and ensure effective communicationMonitor customer requests, process equipment service requests, and schedule maintenanceCollaborate with the service delivery team to meet service goals and maintain data accuracyRequired QualificationsBachelor's degree with 2 years of customer service experience, or an Associate's degree with 5 years of experienceStrong organizational and time management skillsExperience in GMP, GXP environmentsProficiency in Microsoft Office;

experience with SAP, Service Max, and Maximo is desirableScheduling and maintenance repair experience

7 days ago
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