Job Description
Job Description
Job description
Job Summary
Corporate Payroll Services is seeking technology and administration professionals for the full time salaried role of Product Support Specialist.
This role involves providing assistance to internal staff and customers regarding product inquiries, technical issues, and general support.
This position requires strong communication skills and the ability to troubleshoot and resolve technical concerns effectively.
Duties
- Respond to user inquiries via phone, email, or chat
- Provide product information and technical support
- Assist in troubleshooting software and hardware
- Train users on company products
- Document user interactions and solutions accurately
- Collaborate with internal teams to address user needs promptly
- Become a subject matter expert on our products
Requirements
- Experience in administration, client services, or technical support
- Proficiency in phone etiquette and communication skills
- Ability to analyze user needs and provide appropriate solutions
- Strong data entry skills
- Great organizational skills and the ability to multitask
- Proficient understanding of Microsoft Office and Google Workspace
- Bilingual proficiency is a plus
Schedule
Monday - Friday 8 : 30AM - 5 : 30PM
Training
Paid and remote
Work Location
Remote
APPLY NOW : https : / / cpsgo.zohorecruit.com / forms / b56764c180e982ecc02553af3d084362e21711df1434e0cbee12c8abf2627ccc
Corporate Payroll Services is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, sexual orientation, veteran status or any other status protected by federal, state or other applicable laws.
Reasonable accommodations request to apply or participate in the interview process may be submitted to [email protected]
Job Type : Full-time
Pay : $44,000.00 - $47,000.00 per year
Benefits :Shift :
- 8 hour shift
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