Intern, Guest Commerce-Loyalty Marketing (CCL)

Job Description

Ensure all your application information is up to date and in order before applying for this opportunity.

Are you ready to set sail on an exceptional career journey? Carnival Cruise Line is thrilled to announce openings for our 2025 Summer Internship Program a unique opportunity to make waves in your professional life.

Position : Summer Internship Program - Guest Commerce, Loyalty Intern

Location : Hybrid in Miami, Florida

Dates : May 12th July 25th, 2025

Compensation : Competitive hourly wage provided

About Us :

Carnival Cruise Line is a global leader in the cruise industry, renowned for delivering unforgettable experiences at sea.

Our Summer Internship Program is your ticket to join us in our Miami, Florida headquarters with a hybrid work schedule. This is an exciting opportunity to dive into the dynamic world of cruising.

Your Journey Awaits :

• Dynamic Exposure : Immerse yourself in our business units, including Human Resources, Revenue Management, Communications, Finance and Accounting, IT, and Marine Operations.
• Hands-On Experience : Over 10 weeks, you'll actively contribute to impactful projects, challenge and enhance processes, and gain firsthand insights into our daily operations.
• Mentorship : Receive mentorship and guidance from Carnival's seasoned professionals, paving the way for your professional growth.
• Networking : Build valuable connections and friendships with fellow interns and Carnival Cruise Line employees.

Key Details :

Hybrid Program : This internship is a hybrid program based in Miami, Florida. Students must be available for the entire duration of the program and willing to work a hybrid schedule, combining both in-office and remote work.

This is a full-time opportunity, with interns working 40 hours per week. While hours may vary, interns can expect to work from 9 AM to 5 PM, Monday through Friday.

• Relocation Support : Carnival provides housing for interns who are relocating to Miami for the summer.
• Eligibility : Juniors, seniors, and graduate students are preferred for the program.
• Technical Requirements : Interns will be provided with a company-issued laptop and will need reliable internet when working remotely.

Application Information :

• Required Materials : Please submit a resume as part of your application. Applicants should stay on top of their tasks, including interview invites and follow-up emails, to progress through the hiring process.
• Application Deadline : Applications will remain open until November 1, 2024.
• Interview Process : Selected applicants will complete a HireVue recorded video interview and a virtual interview.
• Selection Notification : All interns will be selected by March 1, 2025.
• Onboarding : Interns will participate in a comprehensive onboarding process, including orientation sessions and pre-internship activities.

Department Name :

Guest Commerce - Loyalty

Department Summary :

Loyalty programs reward our guests to build customer loyalty and engagement.

Project title : Loyalty project summer intern

Objective : Carnival Cruise Line has an active project related to its loyalty program. A 2025 intern would have an opportunity to contribute significantly to this overall project by engaging in a marketing initiative.

Focusing on data analysis and strategic thinking, this project will deliver and implement a new documented process that will provide ongoing benefit to the program.

This position will allow the intern to work with several teams and learn about multiple aspects of marketing and our business.

This intern will be joining during a key part of the project!

Essential Functions :

• Tasks and project work directly relating to the program.
• Identify and document processes for newly created aspects.
• Assist in larger efforts by the team with dedicated tasks and activities that support the team’s initiatives.
• Cross-functional across Carnival with opportunity to meet other departments and work with a wide range of people.

Specific Qualifications :

Skills : Strong organizational and multitasking abilities. Self-starter who will take initiative. Adaptable to changing priorities.

Strong comfort in working in Microsoft Office : Word, Excel, PowerPoint.

• Preferred Experience : Experience in organizing a project and breaking down a goal into smaller tasks to accomplish the goal.
• Marketing majors preferred, but any liberal arts major is welcomed especially a behavioral science like Economics.

Assessment Criteria :

We are seeking candidates who demonstrate leadership potential, strong communication skills, relevant academic and work experience, and a passion for the cruise industry.

Each department will have specific qualifications and requirements for their internship projects, so applicants should review the full job description thoroughly to ensure they meet these qualifications.

Diversity and Inclusion :

Carnival Cruise Line is committed to creating a diverse and inclusive environment. We encourage applications from all qualified individuals, regardless of background.

Your Path to Success :

Our internship program serves as a pathway to identify top talent who can seamlessly transition into a thriving career at Carnival Cruise Line or become part of our esteemed 18-month Rotational Leadership Programs.

With the knowledge and professional insight you'll gain during your internship, the possibilities are endless.

Embark on a journey of learning, growth, and endless possibilities!

Ready to take the helm of your career? Apply now and seize the opportunity to shape your future with Carnival Cruise Line. Don't miss the boat!

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