Workplace Experience Specialist
Position Overview :
Maintains awareness of the workspace and submits janitorial and maintenance work orders as needed, communicating with appropriate partners to address issues.
Responds to customer requests and complaints promptly with accurate and thorough information according to the specific request.
Record and reconcile expenses and maintain records of vendor proof of insurance and contractual documentation in place.
Assist the Food & Beverage program, including placing and stocking orders as necessary
Coordinate all in-office events for employees and provide building tours for new employees
Ability to understand and carry out general instructions in standard situations and to solve problems in standard situations, requires basic analytical skills
Skills :
Experience with Google Suite, Slack, Envoy (or similar visitor management software)
Experience executing in-office events
Mac literacy
Education :
Minimum of 3 years’ experience in a fast-paced administrative role, front-desk experience preferred
Experience with event management
Ability to consistently deliver a high level of customer service
Strong communication skills across employees at all levels within the organization
Demonstrated ability to handle multiple tasks with little or no supervision
Advanced problem solving skills
Ability to triage and create sensible prioritization in order to continue to be effective
Positive attitude; grace under pressure
Accurate, organized, punctual and accountable
Strong computer skills including experience with Google Suite
Compensation :
Up to $15.17 / hr (W2 / Non-Exempt / Depending on Location)
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