Marketing Technology Specialist

Location : Remote / On-site - NYC or Boston (as required) About Peoplevolve : Peoplevolve is an HR and Recruiting consultancy working with small businesses to enhance their HR practices and attract strong talent.

This role is for a client of Peoplevolve. Job Overview : Our client is seeking a highly organized and motivated MarTech Specialist to lead the operational transformation of clinical trial management and medical device operations for key clients.

In this role, you will position the company as a strategic partner, fostering strong relationships with clients to understand their evolving needs and ensure mutual success.

The Marketing Systems Specialist will focus on outcomes like improving visibility into resource allocation, streamlining communication tracking, and integrating workflow tools to enable scalable operations.

Additionally, you will recommend and oversee the implementation of new systems while aligning our strategic objectives with those of our clients, ensuring operational efficiency and client goals are achieved.

Key Responsibilities : Project Leadership : Oversee the full implementation of operational systems and processes, ensuring alignment across clinical and therapy development teams or relevant departments.

System Integration : Manage the integration of key operational tools, ensuring that systems such as CRM and case tracking platforms communicate effectively to streamline workflow across the organization.

Change Management : Lead change management efforts, offering training, support, and resources to ensure successful system adoption with minimal disruption.

Scheduling Optimization : Develop and manage a unified scheduling system to predictably allocate resources, ensuring consistent support without overlapping or missed assignments.

Communication Tracking : Implement systems to track communications across relevant sites or teams, providing visibility and ensuring all interactions are documented and actionable.

Scalability Planning : Design scalable processes that can be expanded to accommodate increasing operational demands and geographic expansion.

Stakeholder Management : Coordinate with internal and external stakeholders, including clinical teams, operations, and third-party vendors, to ensure project success and efficient workflow integration.

Key Qualifications : 3+ years of experience in project management, preferably within the medical device, healthcare, or clinical trial sectors.

Proven experience managing the implementation of operational and CRM systems, with a primary need for experience with Veeva, HubSpot, and Salesforce.

Strong understanding of clinical operations and the unique challenges faced by field teams and therapy development departments.

Excellent communication skills, with the ability to manage cross-functional teams and lead change management efforts. Experience with scheduling systems and resource allocation in a clinical or operational setting.

Ability to thrive in a fast-paced, growth-oriented environment, with a focus on process improvement and operational efficiency.

Preferred : Experience working with medical devices or clinical trials. Knowledge of international clinical trial regulations or experience with operational scaling. Powered by JazzHR