Administrator-Hexagon System

Tallgrass was named one of the 2023 Top Workplaces USA and highlighted in Colorado's Top Workplaces for the past seven consecutive years.

Tallgrass is a leading energy infrastructure company focused on safely, reliably, and sustainably delivering the energy and services that power our nation and enable our quality of life.

At Tallgrass, we value our teams and strive to create an environment where employees feel respected, and their contributions are valued.

We aim to support employees' physical, mental, and financial well-being through a comprehensive Total Rewards Program.

• Industry competitive pay
• Health insurance package options that include Flexible Spending & Health Savings Accounts.
• 401(k) with up to a 6% match that vests immediately plus an employer discretionary contribution up to 4%
• Wellness Programs
• Employer-paid life insurance, short-term disability, and long-term disability coverage
• Critical Illness & Accident Insurance
• Vacation, sick days, paid caregiver leave, volunteer and bereavement paid time off
• Identity theft protection
• Annual discretionary bonus
• Generous Tuition Reimbursement Program
• Company-paid holidays and floating holidays
• Company vehicle (if applicable)
• Employee discounts : vehicles, tires, cellular plans, and more
• Career pathing, development programs, and internship programs

Primary Purpose :

The Hexagon System Administrator is responsible for developing and maintaining the organization's Asset Information Model (AIM) software.

The employee will be provide technical administration and support for the Hexagon SDx Application Suite (SDX) environments to continuously improve organizational efficiency and ability to access and utilize information.

As a subject matter expert, the System Administrator will work closely Operations, Engineering Project Management, and Information Technology (IT) departments to establish and grow Hexagon's role in the organization.

Essential Duties and Responsibilities :

• Proactively monitor system health and troubleshoot issues to ensure optimal performance.
• Work closely with other departments to integrate Hexagon SDx with other systems and tools.
• Collaborate with key stakeholders to confirm roadmap and prioritization of continuous improvement.
• Configure and maintain the Hexagon SDx system platform.
• Manage all user accounts, respond to user requests, and provide technical support to the field.
• Provide analysis, design, installation, development, implementation, configuration, training, support, upgrades, and administration of the Asset Information Model software - Hexagon SDx.
• Provide guidance and support to integrate design and drawing data into SDx including P&IDs, metadata, tag information, and document management updates.
• Support application design, coding, and testing of solutions.
• Liaise with vendors to efficiently implement new software products or systems and resolve adaptation issues.
• Establish and define AIM procedures for end users.
• Conduct failure mode and root cause analysis on system failures and downtime when applicable.
• Ensure that corporate data is secured in accordance with IT Security policies.
• Provide SQL & Oracle database management, optimization, tuning, data integrity, migration, and loading to SDx database.
• Support data transformation and load for import into Hexagon SDx environments.
• Develop and maintain reports in the SDx report database using the Microsoft Power BI reporting tool.
• Ensure the system complies with industry standards and regulatory requirements.
• Create reports for contact Key Performance Indicators (KPIs).
• Perform preventative maintenance, including service packs, patches, hotfixes, etc.

Minimum Requirements :

Education :

Bachelor's degree in Computer Science, Information Systems, or related field.

Experience / Specific Knowledge :

• A minimum of 3 years of experience working with Asset Information Model or document management systems.
• Experience in software implementation and software development life cycles.
• Familiarity with JavaScript, Python, XML and HTML.
• Experience with document management workflows.
• Working knowledge of using SQL and demonstrated experience using SQL with PowerBI.
• Experience working in a regulated environment and change management.
• Demonstrated experience in working independently.
• Good written and verbal communication skills to support multiple teams / users.
• Has, or can achieve, one of the following certifications :
• Certification - Hexagon SDx Administrator
• Certification - Hexagon Developer

Preferred Qualifications :

• Strongly prefer direct experience with Hexagon or Asset Information Models.
• Understanding of pipeline operations and engineering workflows.
• Project management experience.
• Experience with other Hexagon software products (e.g., SmartPlant).
• Microsoft Azure DevOps experience.
• Experience working in Microsoft Virtual Server environments.
• Experience in system and network security.

Certifications, Licenses & Registrations :

Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers (for travel).

Competencies, Skills & Abilities :

• Ability to work as part of a team.
• Ability to lead teams and large solutions.
• Strong problem solving skills
• Ability to quickly diagnose, troubleshoot, and remedy technical and performance problems.
• Ability to work under minimal supervision.
• Strong written and oral communication skills both technically and with business stakeholders
• Must be a self-starter and analytical problem solver.
• Perform all work in compliance with Company standards, procedures, regulatory and Company tariff requirements.

Physical Demands :

All physical requirements listed below may be necessary for an employee to perform this job's essential functions successfully.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Sitting; standing; walking or moving throughout the facility; driving; talking; seeing (Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus);

hearing; feeling; bending or stooping; squatting or crouching; reaching; kneeling; pushing; pulling; lifting up to 25 lbs.

• Minimal safety hazards; general office working conditions.
• Must be able to sit for prolonged periods.
• The employee is regularly required to use their hands to type, touch, handle, or feel. The employee is required to talk and hear.

The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk and climb or balance.

The employee must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds.

Working Conditions :

• Living environments may be negotiable and relevant to the work location.
• Up to 25% travel to field locations as needed to ensure our commitment to compliance, asset management, work order management, warehouse management, reports, and training onsite personnel are met.
• Required to carry a cell phone and be available to respond during working and non-working hours.
• The successful candidate will be required to clear a drug screen and a complete background check, including a credit report for certain positions, after an offer has been extended and prior to being employed.

Other responsibilities :

The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.

Application Deadline : Recruiting timelines vary by position; however, all Tallgrass positions accept applications for at least five business days from the posting date.

This position is open and still accepting applications.

Compensation : Compensation ranges are provided in good faith based on what we anticipate when researching wages for this position at the state and national levels.

We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.

Notice to External Search Firms : Tallgrass does not accept unsolicited resumes from search firms or employment agencies.

Unsolicited referrals and resumes are considered Tallgrass property; therefore, Tallgrass will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Approved vendors may be invited to refer talent for specific positions at Tallgrass's request only. A fully executed agreement with Tallgrass must be in place and current in these cases.

EEO Statement : Tallgrass complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Tallgrass does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status, or other status protected by law.