Field Manager

job summary : Responsibilities :

Responsibilities : Responsibilities

Responsibilities

• Lead, coach, and mentor a team of field technicians, providing guidance and support to ensure optimal performance and adherence to company policies and procedures.
• Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for training and development to enhance the skills and capabilities of the team.
• Oversee day-to-day operations of field activities, including scheduling, routing, and dispatching of technicians to customer sites.
• Ensure that all service appointments are completed in a timely manner and according to service level agreements, meeting or exceeding customer expectations.
• Manage the company's fleet of vehicles, including maintenance scheduling, inspections, and repairs to ensure safety, reliability, and compliance with regulatory standards.
• Optimize vehicle utilization and fuel efficiency, implementing strategies to minimize downtime and reduce operational costs.
• Monitor service quality and customer satisfaction levels, conducting regular inspections and audits to ensure that work meets company standards and industry regulations.
• Address any issues or concerns promptly, implementing corrective actions as needed to maintain service excellence and uphold the company's reputation.
• Stay updated on industry regulations and best practices, ensuring that all operations are conducted in accordance with relevant laws, regulations, and industry standards.

Skills : Microsoft Office, Problem Solving, Project Manager, Coaching, Pest Control, Working Independently, Prioritizing Experience : Manager3 year(s)

responsibilities : Responsibilities

Responsibilities

• Lead, coach, and mentor a team of field technicians, providing guidance and support to ensure optimal performance and adherence to company policies and procedures.
• Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for training and development to enhance the skills and capabilities of the team.
• Oversee day-to-day operations of field activities, including scheduling, routing, and dispatching of technicians to customer sites.
• Ensure that all service appointments are completed in a timely manner and according to service level agreements, meeting or exceeding customer expectations.
• Manage the company's fleet of vehicles, including maintenance scheduling, inspections, and repairs to ensure safety, reliability, and compliance with regulatory standards.
• Optimize vehicle utilization and fuel efficiency, implementing strategies to minimize downtime and reduce operational costs.
• Monitor service quality and customer satisfaction levels, conducting regular inspections and audits to ensure that work meets company standards and industry regulations.
• Address any issues or concerns promptly, implementing corrective actions as needed to maintain service excellence and uphold the company's reputation.
• Stay updated on industry regulations and best practices, ensuring that all operations are conducted in accordance with relevant laws, regulations, and industry standards.

qualifications : Experience

Experience

• Manager
• 3 years

Education

High School

skills :

• Microsoft Office
• Problem Solving
• Project Manager
• Coaching
• Pest Control
• Working Independently
• Prioritizing
30+ days ago