CALL CENTER SPECIALIST - LVN

Job Description

Responsibilities

Call Center Specialist LVN - Full Time

Del Amo Behavioral Health System, a subsidiary of UHS ,offers a safe and compassionate environment for individuals looking for hope and healing from emotional, psychiatric and addiction issues.

Del Amo Behavioral Health offers a wide range of options, including inpatient, outpatient and specialty programs that includes children, adolescents, adults and seniors.

Whether addressing the needs of adults, adolescents or children, we are committed to providing our patients with treatment to help them find recovery that endures.

Our patients receive the same quality treatment from our thoughtful and compassionate team no matter the level of care.

Learn more and apply today by visiting our website at :

Benefits include :

• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Challenging and rewarding work environment
• Career development opportunities within UHS and its 300+ Subsidiaries!

The Call Center Specialist is responsible for handling all nursing department's incoming calls and managing general telephone inquiries related to patients and medical staff.

This role involves addressing various inquiries and providing essentail support regarding patient care services.

As one of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance.

Steadily growing from a startup to an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune;

and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has more than 96,700 employees and continues to grow through its subsidiaries.

Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network, and various related services located all over the U.

S. States, Washington, D.C., Puerto Rico and the United Kingdon. www.uhs.com

Qualifications

Education : High School Graduate or Equivalent required.

Licensed Vocational Nurse license required.

Associate's Degree preferred.

Experience : Previous experience in a call center or healthcare environment preferred.

Working knowledge of Mirosoft software, EMR systems, medical terminology and healthcare processes.

Knowledge of administrative and clerical procedures and systems and other office procedures terminology.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual

orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.

We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.

from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement.

We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Pay Transparency :

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees.

Salary offers may be based on key factors such as education and related experience.