Office Assistant, OB/GYN at Map II
ChristianaCare is hiring a full-time Office Assistant for an OB / GYN practice at Map II in Newark, DE.
As an office assistant, you are the first touch point of contact when the patient arrives for their appointment. The ideal candidate will have prior medical office experience.
Work Schedule :
Monday-Friday, 8am - 4 : 30pm
Great WorkLife balance
Travel to sister OB / GYN practices to assist with coverage when offices are short staffed.
Job duties & responsibilities :
Schedules appointments with awareness of insurance, provider, and practice location
Greets and interacts with patients in a professional manner to collect required demographic and financial information. Processes / verifies referral information and eligibility for insurance reimbursement as needed.
Maintains confidentiality of workplace & patient information
Collects payments according to insurance requirements
Verify insurance coverage & coordinates referrals
Performs day-end reconciliation of appointments & payments received
Answers all phone calls in a professional manner and relays accurate messages
Puts messages into provider(s) and respond to messages from provider(s)
Communicate with provider and staff through EMR
Communicate with internal and external departments
Keeps patients up to date on issues until resolution can be accomplished
Facilitates testing, labs, appointments, etc for patients
Prepares medical records to include scanning and indexing tests, reports, etc into patient charts as needed
Responsible for researching issues and responding to the patient in a timely and professional manner
Assists with copying, faxing, and general administrative support
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
Education Requirements :
High School Graduate or Equivalent
Experience in a medical office setting preferred.
An equivalent combination of education and experience may be substituted.
When we lead with love, excellence is inevitable.
LI-EH1
Office Assistant, OB/GYN at Map II
OB/GYN practice at Map II in Newark, DE. As an office assistant, you are the first touch point of contact when the patient arrives for their appointment. Travel to sister OB / GYN practices to assist with coverage when offices are short staffed. Performs assigned work safely, adhering to established...
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