Audit Senior Manager, Conduct Risk

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success.

Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day.

And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

• Execute conduct risk procedures on audit projects in conformance with department standards, methodology, budgets and deadlines (inclusive of audit planning, fieldwork, reporting, and wrap-up activities);
• As a self-starter, leverage passion for continuous innovation to drive organizational improvements and impacts;
• Communicate audit objectives, scope, risks, and findings articulately and with impact to individuals at various levels of business management;
• Work effectively with unstructured tasks to provide structured output;
• Interview relevant stakeholders to document, understand, and assess relevant conduct risks and controls;
• Execute testing of control design and control operating effectiveness in global audits of first and second line of defense business functions specific to conduct risk;
• Efficiently manage routine client status meetings, audit requests, and other administrative tasks;
• Assist in the documentation and risk-based evaluation of audit observations and findings;
• Coordinate with client management to capture relevant action plans, and execute subsequent validation of such activities;
• Work on simultaneous integrated audit projects of all sizes and complexity across multiple business areas for different audit leaders;
• Develop and document ideas for analytical control testing to continually expand the breadth and depth of audit coverage and enhance audit efficiency;
• Develop familiarity with conduct risk across all lines of businesses, globally;
• Utilize department and company tools in a proficient manner;
• Effectively coach / mentor, and develop junior team members in all aspects of the audit methodology; and
• Maintain internal audit competency through ongoing professional development.

Minimum Qualifications

• Bachelor of Art / Science or equivalent degree
• Five (5) or more years of experience in internal / external audit and / or other relevant role with demonstrated experience and competency in the assessment of risks and controls, particularly associated with consumer or compliance risk, operational risk, or internal fraud risk
• Data-driven mindset and experience in the manipulation, assessment, interpretation, and presentation of data to support a conclusion;
• Strong written and verbal communication skills;
• Ability to collaborate, influence, and communicate efficiently across audit teams;
• Ability to ask the right questions without having extensive knowledge in a particular business area;
• Has the ability to apply a reflexive mindset;
• Demonstrated ability to manage people in a way that inspires, develops, and delivers results;
• Demonstrated integrity, innovation, teamwork, and excellence;
• Ability to break-down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk / control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity;
• Excellent storytelling and visualization skills;

Preferred Qualifications

• Advanced degree in accounting or another related field;
• Relevant audit and compliance professional certifications (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.);
• Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization;
• Proficiency in Microsoft Excel, Tableau, Microsoft Access, SQL, Power BI, Python, SAS, Hive and / or Spark.
• Experience within the financial services, banking, or card products industries, including an understanding of related products, services, features, economics and key regulations;
• Experience with conduct risk or corporate (internal) investigations

Salary Range : $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
30+ days ago