Front Desk Coordinator

Job Description

Job Description

Front Desk Coordinator needed

Our established and growing practice needs an upbeat individual to set the expectations for appointments and assure our patients their visits will go as smoothly as possible.

This position is perfect for someone who can multitask, likes interacting with different people and wants to be on a team of professionals.

You will have the AWESOME opportunity to be the Director of First Impressions for our practice while you maintain our check-in area.

NO Experience Needed :

Prior medical office or eyecare experience are a plus but not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning.

Some of your duties will include :

• Make every patient feel welcome, at ease and well cared for in an efficient and professional manner.
• Reviewing and organizing patient medical charts
• Using your friendliest phone voice to answer calls and take messages
• Understanding and respecting patient privacy laws
• Display an empathetic manner with the goal to understand and address patient needs and concerns.
• Assist preparing patient charts, update records, and opening and closing the office.
• Manage the schedule. Our time is our most precious resource. You will maintain schedule blocks so that we can provide the highest quality service to the greatest number.

Recognize and triage priorities.

Handle incoming and outgoing calls, speaking in a professional tone with the client on the phone to handle their concern / issue / reason for calling, appointment requests (scheduling, canceling and rescheduling appts)

Perspective aspires to provide excellence in eyecare with a full scope of medical optometry services paired with a unique eyewear gallery.

We believe in the power of the independent perspective in eyecare and eyewear.

If these sound like you, please apply!

• You can get along great with anybody, you’re full of energy and people feel charged up just being around you.
• You’re famous for doing what you say you’re going to do no excuses!
• Your reputation for honesty and integrity is legendary.
• Demonstrate the ability to resolve problems and to resolve conflict effectively; strong listening skills are required
• Demonstrate sound judgment when making decisions; adept at analyzing facts, problem-solving, and making decisions.
• Consistently interact with others in a manner that is friendly, supportive, courteous, respectful, cooperative and professional.
• You can effectively and compassionately communicate both in writing and verbally in a professional and positive manner.
• You are comfortable with technology (being open to learning is key) and can communicate verbally and in writing in a professional manner.
• You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.
• You see yourself as an integral part of your team’s success (because we will).
• You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.

About Us

Perspective Optometry is an established and thriving, medically-focused, independent, private practice located in La Quinta.

We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat. If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!

We offer (upon eligibility) :

• Healthcare and generous In-house vision benefits
• 401K savings plan with match
• PTO and paid holidays
• Upbeat, professional, and compassionate working environment

If you want a career where you can literally help improve the lives of the people in your community, this is the job for you.

We value your time, so we’ll be back in touch with you very quickly.

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