As a Customer Service and Sales Associate, you will be at the forefront of our client-facing interactions, ensuring seamless communication and satisfaction for both clients and customers.
Your role involves leveraging your understanding of our client's offerings to facilitate effective engagement. With a focus on expanding our market presence, you'll embody leadership qualities to fulfill client requirements and preferences.
Requirements and Qualifications :
- Minimum requirement : High school diploma or GED.
- Prior experience in customer service, marketing, or sales is advantageous.
- Proficiency in problem-solving and adeptness in handling pressure.
- Dedication to ongoing learning about our company, clients, and their products / services.
- Ability to foster positive relationships with clients.
- Exceptional verbal and written communication skills.
- Enthusiastic and energetic approach to tasks.
- Self-driven and motivated.
Benefits and Opportunities :
- Progression into leadership roles.
- Optional participation in company trips.
- Opportunities for career advancement.
- Weekly remuneration.
- Comprehensive paid training.
- Flexible scheduling options.
Duties and Responsibilities :
- Cultivate and nurture enduring relationships with customers and clients.
- Exhibit professionalism, courtesy, and helpfulness consistently.
- Maintain a consistently positive demeanor and high level of motivation.
- Process customer orders, modifications, and returns following established protocols.
- Promptly relay customer feedback and challenges to management.
- Collaborate with the sales team to exceed customer service expectations
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