Hospice Liaison

Job description

Summary

Responsible for interacting and assisting with referrals from MorseLife Health System and healthcare professionals in hospitals, home health agencies, nursing homes, long term care facilities and physicians in private practice.

Participates in interdisciplinary team meetings and weekly marketing meetings assigned by the Hospice Director. Responsible for the overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other healthcare specialists and the local community.

Requirements

• Establishes relationships with referral sources such as physicians, hospitals, long-term care facilities and assisted living facilities.
• Ensures referral source lists are governed by MorseLife Health System and revised with approval of Hospice Director or other designee.
• Apprises the Hospice Director or Sales Manager on a predetermined basis of scheduled presentations.
• Prepares and presents presentations of MorseLife Health System's various in-services to referral sources and follows-up with the referral sources.
• Educates referral sources on the components of hospice care services.
• Serves as a liaison between MorseLife Health System and physicians, hospitals, long-term care facilities, assisted living facilities and all other referral sources to identify healthcare needs and assist in meeting those needs through MorseLife Health System's various product lines.
• Communicates frequently with each referral source to ensure that the expectations of the referral source and the needs of the patients are being met.
• Assists in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with MorseLife Health System's various sources.
• Continually, evaluates MorseLife Health System's marketing strategies and advise management on effective strategies and suggests any changes
• Serves as MorseLife Health System's representative in the community to promote a positive image of MorseLife and to promote interest in MorseLife Health System's various home health and hospice services.
• Works closely with MorseLife Health System's staff to coordinate necessary services for patients and to promote communication between staff and the referral source.
• Assesses patients, when possible, referred by physicians, hospitals, long-term facilities and assisted living facilities, eligibility and status, when referral is contemporaneous with discharge.
• Serves as a liaison between hospital and nursing facility discharge planners by visiting patients, as requested, to ensure a smooth transition to the patient's home.
• Delivers plans of care to physician's offices for signature, as appropriate, and ensures timely return of such plans.
• Participates in company-sponsored programs and meetings.
• Performs other duties as assigned
28 days ago