Sr Program Support Assistant

Sr Program Support Assistant

For optimal experience, internal candidates should use their USNH username and password when applying for open positions.

Position Details

Summary Operating Title Sr Program Support Assistant Long Classification Title Senior Program Support Assistant Campus Location Keene Department KSC Financial Aid Office Summary of Position The Financial Aid Department at Keene State College invites applications for a Sr.

Program Support Assistant. This is a year-round 37.5hr. / week, benefitted position.

• Reporting to the Director, the Sr. Prorram Support Assistant will coordinate the college work-study program and processing tasks;
• is responsible for importing and exporting data from the Student Information System; report creation and generation of electronic communication to students and families;

apply broad based knowledge of regulations encompassing completion of FAFSA; and be able to understand and interpret financial aid procedure and financial aid packaging philosophy.

Acceptable minimum level of education HS or equivalent Acceptable minimum years of experience 3-5 years Additional Job Information Applicants should be prepared to upload the following documents when applying online :

• Letter of application
• Resume
• Contact information for references

Application Deadline : Review of applications to begin immediately and will continue until the position is filled or otherwise closed at the College’s discretion.

• Posting Number PS4753FY25 Other minimum qualifications High school diploma or equivalent and four years of related experience involving progressively responsible dutiesrequiring a high level of independent judgment and discretion, or Associate’s Degree and two years of related experience, or any combination of higher education and related experience equal to four years;
• proven customer service, communication, interpersonal, organizational and analytical skills; demonstrated proficiency with MS Office systems, including Word, Excel as well as relational databases;
• effective problem-solving skills; ability to multitask, prioritize workflow, adhere to deadlines, work effectively both independently and as a team member;

ability to establish and maintain effective working relationships with faculty, staff, students and the general public.

Additional Preferred Qualifications Bachelor’s degree; work experience in a College / University financial aid office; additional years of customer service experience;

knowledge of federal, USNH, KSC and Financial Aid policies and the ability to explain them. Additionally, the College has identified desirable qualifications that support ourcommitment to creating and maintaining a diverse campus community including theability to speak a second language or to bring a multicultural perspective to the campus.

Salary Information Salary is commensurate with experience, complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

This position is part of the Keene State College Administrative Staff Association (KSCASA). Quicklink for Posting Percent Time Information (FTE) .94 Grade 12