Senior Workforce Management Lead
A company is looking for a Senior Global Workforce Management Lead responsible for workforce management optimization in customer operations.
Key ResponsibilitiesLead workforce management strategy and optimize operational processesDevelop and oversee the WFM roadmap and change management initiativesBuild and coach a high-performing WFM team to deliver quality outcomesRequired QualificationsBA / BS degree10+ years of work experience, with 6+ years in leadership roles within Resource Planning / Workforce ManagementExperience in fast-paced, matrix organizations driving changeStrong analytical skills with deep forecasting and modeling experienceExperience with customer service technologies and WFM software platforms
Senior Workforce Management Lead
A company is looking for a Senior Global Workforce Management Lead responsible for workforce management optimization in customer operations. ...
Real Time Analyst - Lead Workforce Management Representative
Real Time Analyst - Lead Workforce Management Representative. Workforce Management Scheduling Software Experience - such as: Verint or IEX. The Lead Contact Center Process Improvement Representative is on the intraday command center team. Real-time monitoring of queues and transaction management acr...
Workforce Management Lead
A company is looking for a Workforce Management Lead to develop strategic and operational insights for workforce decision-making. ...
UKG Workforce Time & Absence Management-Senior Associate
Timekeeping and Absence & Leave Management in Workforce Dimensions (WFD) and knowledge related to building blocks associated with a complete end to end solution design;. We help our clients implement and effectively use Oracle offerings to modernize their HR business processes around core HR, Benefi...
Senior Workforce Management Analyst
A company is looking for a Senior Workforce Management Analyst to enhance workforce operations through data analysis and strategic planning. ...
UKG Workforce Management (Advanced Scheduling) - Senior Manager
Demonstrates specialized knowledge and understanding, through proven success with leading consultation efforts, the Workforce Management solution of Ultimate Kronos Group (UKG) applications-based solutions, including:. We help our clients implement and effectively use Oracle offerings to modernize t...
DNP IT Business Analyst Senior
The Treasury Services division of the Federal Reserve Bank of Kansas City (FRBKC) is seeking a Senior Business Analyst to join the Do Not Pay (DNP) program. Completion of business analysis training courses and progress toward business analysis certification preferred. Analyzes business problems and/...
Civil Project Manager
Project Manager (PM) is responsible for leading, managing and overseeing all activities on assigned projects. During a project lifecycle, the PM shepherds an engineering project through the project production phases including Design Development, Construction Documents, and Construction Administratio...
FAB Product Owner
A company is looking for a FAB Product Owner to manage product backlogs and collaborate with cross-functional teams. ...
Manager, Sales Operations and Analytics
In partnership with the AVP of Sales, Customer Service, Membership, and Directory Operations, this position is primarily responsible for implementing Teleflora’s sales commissions programs across all sales teams and providing regular and ad-hoc analysis for the business. The Manager is expecte...