Customer Support Specialist

VirtualVocations
Norcross, Georgia, United States
Full-time

A company is looking for a Customer Support Specialist.Key Responsibilities : Serve as the primary point of contact for users and creators via live chatTroubleshoot and resolve user and creator issues effectivelyCollaborate with team members to address complex customer concerns and escalate issues when necessaryQualifications : Prior experience in customer support or a similar roleExperience with e-commerceFamiliarity with specific platforms like Intercom, Slack, and LinearFlexibility to work different shifts, including nights and weekends

21 days ago
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