FRONT DESK ASSISTANT

Front Desk Assistant Salt Lake City , Utah Open Date

Requisition Number PRN11819N

Job Title UU Student - Admin / Clerical

Working Title Front Desk Assistant

Job Grade SJ

FLSA Code Nonexempt

Type Non Benefited Staff / Student

Standard Hours per Week 12.5

Part Time

Shift Day

Work Schedule Summary

M-F 2-4 : 30 p.m

VP Area

Department 00024 - Learning Centers

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 10 / hr

Close Date

Job Summary

The Learning Center strives to empower University of Utah students to succeed in their college career and beyond. Our tutoring services are intended to help students gain a deeper understanding of their course content as well as to develop transferable skills to help them become more successful students.

Working as a front desk assistant for the Learning Center offers a great opportunity to grow as an individual and develop many valuable transferable skills.

Responsibilities

• The Front Desk Assistant will be the first person of contact who will make visitors feel welcome entering our space and help them resolve the stigma of tutoring.
• Answer phone calls, and offer support accordingly or transfer the call.
• Familiarize visitors with each of our services including :
• How to schedule tutoring appointments and learning consultations
• Finding information regarding Supplemental Instruction study sessions
• Information about policies and procedures including no-shows and cancellations
• Connecting students and tutors when needed
• Referring visitors to additional campus resources
• Assist Associate Director, Graduate Assistant, and Administrative Assistant with materials needed, training prep, and other tasks as needed.
• Maintain the snacks and Keurig stock, and offer snacks and coffee / hot chocolate to visitors.
• Notify Administrative assistance when different office supplies are running low
• The Front Desk Assistant will be responsible for closing up the office at the end of the working day.
• Other duties as assigned

Expectations :

• The Front Desk Assistant will adhere to department policies of the Learning Center.
• The Front Desk Assistant must maintain the confidentiality of all visitors.
• The Front Desk Assistant must be willing to work in a small, collaborative environment as a team.
• The Front Desk Assistant must support University of Utah students by providing costumer services and academic resources.

Minimum Qualifications

Enrolled as a University of Utah student in good academic standing

Work-study eligible

Desire and enthusiasm in offering support to the Learning Center staff

Strong interpersonal communication and customer service skills.

Commitment to working as a team

Preferences

Special Instructions Summary

Additional Information

• The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.*
• Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply.

Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.*

The University of Utah is an Affirmative Action / Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veterans status.

The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106.

The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.*

• To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director / Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action : *
• Director / Title IX Coordinator*
• Office of Equal Opportunity and Affirmative Action ( OEO / AA)*
• 135 Park Building*
• Salt Lake City, UT 84112*
• 801-581-8365*
• [email protected]*
• Online reports may be submitted at* *oeo.utah.edu*
• For more information : * *https : / / www.utah.edu / nondiscrimination / *

To inquire about this posting, email : [email protected] (%[email protected]) *or call 801-581-2300.*

The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work).

Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions.

Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.*

• This position may require the successful completion of a criminal background check and / or drug screen.*
30+ days ago