A company is looking for a Service Desk Analyst - Remote / Hybrid.Key Responsibilities : Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and support policies to provide accurate solutionsRequired Qualifications : Bachelor's degree or equivalent work-related experience2-4 years of directly related experience in service desk / technical support6 months or more using database tools and / or Visual StudioBroad range of knowledge in enterprise technologies such as cloud, network, desktop, server, database, mobile devices & tabletsExperience using BitBucket, GitHub, or other repositories
Remote Service Desk Agent
A company is looking for a Remote Service Desk Agent. ...
Senior IT Service Desk Analyst - Biotech
Join our team as an IT Service Desk Technician supporting a leading biotech firm through Insight Global. ...
Sr Service Desk Specialist - Remote
A company is looking for a Sr Service Desk Specialist - Remote. Key Responsibilities:Resolve more complex users incidents or questions as an internal escalation pointResolve advanced work ordersProvide leadership, training, and continued mentorship to new hiresRequired Qualifications:Associate's deg...
Service Desk Analyst
The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. Demonstrated knowledge of Service Level Agreements and Service Delivery deliverables . The Analyst must stay cu...
Service Desk Analyst I
A company is looking for a Service Desk Analyst I. ...
Service Desk Analyst - Long Beach
Because the Service Desk is the end-user’s first point of contact standard, all Service Desk staff must have a basic understanding of technical and systems issues as well demonstrated competence using knowledge tools and the Service Desk Information System. The Service Desk Analyst provides all of t...
Deal Desk Analyst - Remote, Canada
Deal Desk, Contract Operations/Management role although the experience you gained in that time is far more important that the number of years. Active involvement for operational process improvements to increase the effectiveness of the Deal Desk. ...
Service Desk Support Analyst - East Coast
Service Desk Analyst or other IT groups on more complex issues. Service Desk Analyst or other IT groups on complex or. Intermediate system knowledge including, but not limited to, Service Desk ticketing systems, Citrix, Cameyo, Active Directory, Okta MFA, and Google Workspace. Two years of experienc...
Service Desk Analyst
At least 3 years of experience in a service desk technical role. Provide on-site and remote technical support for software and hardware. Handle tickets in the Jira Service Management system. Additional work-life services, such as free legal and financial support, available to you as well. ...
Junior Technical Support Specialist
Technical Support Specialist with SQL experience on the East Coast, US, for a remote position. ...