Job Description
Job Description
As the Director of Restaurant Operations, you will be responsible for the strategic oversight, operational management, and overall success of our multiple restaurant outlets.
This role requires a proven leader with extensive experience in managing multiple restaurants, strong business acumen, and a passion for excellence in the hospitality industry.
Key Responsibilities :
- Operational Oversight : Oversee day-to-day operations of multiple restaurant outlets, ensuring consistent adherence to company standards, policies, and procedures.
- Leadership and Team Management : Lead and mentor restaurant managers and staff, fostering a positive and productive work environment.
Implement training and development programs to enhance team performance.
Guest Experience : Ensure exceptional guest experiences by maintaining high standards of service, quality, and cleanliness.
Address and resolve guest concerns in a professional and timely manner.
Compliance and Safety : Ensure compliance with health and safety regulations, licensing requirements, and company policies.
Conduct regular inspections and audits to maintain operational standards.
Qualifications :
- Experience : Minimum of 5 years of experience in a senior management role within the restaurant industry, with a proven track record of managing multiple restaurant outlets.
- Leadership Skills : Demonstrated ability to lead and inspire a diverse team, with strong interpersonal and communication skills.
- Financial Acumen : Solid understanding of financial management, including cost control.
- Guest Focused : Commitment to delivering outstanding guest experiences and a passion for the hospitality industry.
- Problem-Solving : Strong problem-solving skills and the ability to handle complex operational challenges effectively.
Benefits :
- Competitive salary
- Holidays off
- Health, dental, and vision insurance
- 401k
- Paid time off
- Opportunities for professional growth and advancement
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