Application Support Engineer

Insight Global
CA, United States
$55-$75 an hour
Full-time

JOB DESCRIPTION

One of our top financial clients is looking for a highly motivated individual to be a part of our Brokerage Production Support team.

In this role, you will be responsible for Production Support. In addition to strong technical competency, the position requires the ability to effectively work with a geographically diverse team, build and leverage client and vendor relationships, and provide innovative thought leadership.

The Principal Application Support Engineer will be responsible for Production support of Brokerage applications on the cloud.

Our ever-evolving technology stack ensures a phenomenal learning culture in the team. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.

We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on customers.

This resource must live and work in Pacific Time Zone. Compensation : $55 / hr to $75 / hr Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.

REQUIRED SKILLS AND EXPERIENCE

5+ years of Application or Production Support - In depth support and troubleshooting of java / node.js applications - Extensive experience supporting microservices architecture within AWS environment - Experience supporting brokerage and investment applications - Experience handling on call production support, Change and Incident Management for critical systems

NICE TO HAVE SKILLS AND EXPERIENCE

  • application development experience with strong proven understanding of Java / Spring MVC, Node JS, Spring Core, Spring Boot, Angular - Experience working in a DevOps and CI / CD environment - Brokerage back-office systems knowledge would be a plus- Extensive experience with setting up alerting and monitoring in a cloud environment - Extensive experience in performance tuning, monitoring, troubleshooting application issues in a cloud EKS infrastructure - Experience supporting applications in Kubernetes - troubleshooting and performance tuning
  • 10 days ago
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