Responsibilities
Core job responsibilities :
- Provide strategic recommendations that consider the full range of users’ cross-channel touchpoints, motivations, and pain points.
- Research and understand the user needs, tasks, and goals and lead the creation of relevant artifacts, such as personas and journey maps.
- Visualize the experience through design deliverables such as site maps, user flows, wireframes, visual design comps, and prototypes.
- Conduct user research, such as remote usability testing, card sorting, surveys, heuristics evaluations, interviews, and contextual inquiries.
- Convey the expected experience through supporting documentation, such as user stories, requirements, functional annotations, and design systems.
Qualifications
- 4+ years as a User Experience Designer or a related position.
- Degree in UX Design, Human Computer Interaction, or a related field.
- Aptitude as a hands-on, strategic thinker who can execute as well as lead.
- Ability to design across devices, from desktop to mobile, and across systems, from browser-based websites and apps to native apps for mobile.
- Proficient in the execution of design deliverables such as sitemaps, wireframes, design comps and prototypes
- Proficiency with design tools such as Adobe XD, Figma and Sketch.
- Experience with research and usability testing tools such as , , OptimalSort and Treejack.
- A deep understanding of the end-to-end Experience Design capabilities and how they work together.
Required Clearance :
- US Citizenship required and the ability to obtain and maintain a Public Trust suitability.
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