IT Student

Job Type : Temporary (May to end of August 2024), Full-Time ( hours per week)

Schedule : Weekdays

Salary : $20 / hour

Great Work. Great People. Great Place. GREAT Purpose.

Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing organization with opportunities for development?

Do you want to look forward to coming to work every day? Do you want to work with others to make a difference with dignity and joy?

Then Goodwill Industries of Alberta is the place for you!

About Goodwill :

Goodwill is dedicated to providing people with disabilities the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill, where these items are resold through our successful retail stores.

Our dedicated, ambitious and hard-working team members are the key to our success. By showing that we care, working as a team, continuously improving, and being accountable, our organization is driven towards GREATness, all the while, inspiring Albertans to make a difference.

What you’ll be doing :

• Working with the IT Team lead, assessing hardware and software requirements for computer refreshes, including evaluating compatibility, performance, and security considerations.
• Supporting the procurement of necessary equipment and software licenses in accordance with budgetary guidelines and organizational requirements.
• Preparing and configuring new computers and devices for deployment, including installing operating systems, applications, and updates.
• Redeploying or decommissioning old devices
• Maintaining an inventory listing of all assets
• Providing technical support and troubleshooting assistance to end-users during the computer refresh process, addressing any issues or concerns promptly and effectively.
• Collaborating with relevant parties, to coordinate refresh activities and communicate project status and updates.
• Documenting procedures, configurations, and inventory records related to computer refresh activities, maintaining accurate and up-to-date records.
• Staying informed about industry trends, best practices, and emerging technologies in computer hardware and software to continuously improve the computer refresh process.
• Traveling between Edmonton and Calgary is required. Access to a company vehicle provided.

What you bring to the table :

• Pursuing a diploma or degree in Information Technology, Computer Science, or related field preferred.
• Previous experience in an IT support or technical role, with a focus on computer hardware and software.
• IT certifications (, CompTIA A+, Microsoft Certified Professional) preferred but not required.
• Must be eligible to work in Canada.
• Strong knowledge of computer hardware components, peripherals, and operating systems (Windows, macOS).
• Proficiency in software installation, configuration, and troubleshooting.
• Experience with imaging and deployment tools (, Microsoft SCCM, MDT, Ghost).
• Excellent organizational and prioritization skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving abilities, with attention to detail.
• Effective communication skills, both written and verbal, with the ability to interact professionally with end-users and stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong knowledge of computer hardware components, peripherals, and operating systems (Windows, macOS).
• Proficiency in software installation, configuration, and troubleshooting.
• Experience with imaging and deployment tools (, Microsoft SCCM, MDT, Ghost).
• Excellent organizational and prioritization skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving abilities, with attention to detail.
• Effective communication skills, both written and verbal, with the ability to interact professionally with end-users and stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment.

Please note the selected candidate will be required to complete a Criminal Record Check.

We thank all applicants for their interest in being a part of our GREAT purpose!

Goodwill Industries of Alberta is an equal opportunity employer and prohibits discrimination of any kind.

If there are any questions or yourequire accommodations, please contact