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Continuous Improvement Manager

Continuous Improvement Manager

Cushman & WakefieldChicago, IL, US
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Continuous Improvement Manager

The Continuous Improvement Manager will drive operational excellence through continuous improvement program initiatives and deployments. The CI Manager will utilize business transformation strategies and experiences in leading the organization through the lean transformation journey. The Manager must have the capability to coach Senior Manager and Director levels on Lean transformation with a passionate approach to results. The CI Manager will plan, organize, and implement established Americas Advisory Continuous Improvement methods, practices, and tools for more efficient and effective processes. The CI Manager will take a hands-on, collaborative, action-oriented approach to build support for change and transformation while leading, training, developing, motivating, and coaching the team in the development of an improvement culture.

What You'll Do As a Continuous Improvement Manager :

  • Leads and drives business transformation and change initiatives to create and sustain world-class, visually managed processes for instantaneous recognition of wastes.
  • Implements CI / Lean methods to drive improvement in alignment with strategic goals and objectives.
  • Facilitates and / or conducts continuous improvement training programs, Kaizen events, and other lean initiatives. Assesses, coaches, and provides constructive feedback to teams to strengthen competencies.
  • Serves as a change facilitator, develops, and collaborates with business leaders and influences leadership in the transformation to and in support of a continuous improvement culture.
  • Develops and manages multiple processes, long and short-term, sustainable, improvement related visual action plans as well as assigned key projects.
  • Monitors existing and new processes for improvement opportunities in cost productivity through problem solving methodology and takes appropriate follow-up action.
  • Tracks, measures, and reports progress on improvements using standard, established KPI's.
  • Assists in the preparation of budgets, schedules, and other financial reports regarding the impact of improvements, waste reduction, and achieving ROI, as indicated by lean accounting principles.
  • Organizes and facilitates the Americas CI Steering Committee.
  • Maintains professional and technical knowledge through benchmarking world-class improvement organizations and delivering improvement related training.
  • Hires, trains, develops, coaches, and provides team member guidance and supervision in the event of having direct report(s).

The Experience, Skills, and Abilities Needed :

  • Bachelor's Degree
  • 4-6 years of demonstrated, qualified lean experience in a leadership role.
  • Knowledge and demonstrated understanding of a variety of lean tools such as : Process Flow Mapping, Value Stream Mapping, Process Problem Solving, Built In Quality, Just In Time, Kaizen / Continuous Improvement, and Lean ROI.
  • Lean certification from a recognized independent technical organization.
  • Experience in working within a matrix environment reporting to Continuous Improvement organization and taking direction from Key Stakeholders.
  • Knowledge and use of Improvement tools, data analysis, and project management tools.
  • Must have strong ability to influence team members to shift to continuous improvement methods.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to lead and develop team members.
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