Talent.com
Retention Specialist
Retention SpecialistVirtualVocations • Lincoln, Nebraska, United States
Retention Specialist

Retention Specialist

VirtualVocations • Lincoln, Nebraska, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Retention Specialist to engage with customers expressing intent to cancel or downgrade and help them rediscover the value of the platform.

Key Responsibilities

Respond promptly to customer retention inquiries via phone, email, and Salesforce cases

Manage inbound calls from customers requesting cancellation or downgrade, applying retention techniques

Identify customer needs and propose tailored marketing strategies aligned with their business goals

Required Qualifications

2+ years in a Customer Retention, Inside Sales, or Account Management role, preferably in SaaS or subscription-based business

Experience with save-rate driven metrics or quota-based goals

Ability to navigate difficult conversations and turn negative experiences into positive outcomes

Strong analytical thinking to assess account history and campaign effectiveness

Familiarity with Salesforce and customer lifecycle stages preferred

serp_jobs.job_alerts.create_a_job

Retention Specialist • Lincoln, Nebraska, United States

Job_description.internal_linking.related_jobs
Inbound Retention Specialist

Inbound Retention Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for an Inbound Retention Specialist in Sales for a remote position in the Eastern Region of the United States. Key Responsibilities Provide exceptional customer support to str...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Training Specialist

Training Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for a Training Specialist to support client education and security awareness initiatives.Key Responsibilities Prepare customized training decks for client-facing security ses...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Intake Solutions Specialist

Intake Solutions Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for an Intake Solutions Specialist who supports clinical, technical, and provider teams by processing prior authorization requests for medical and pharmacy services.Key Respons...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Intake Specialist

Intake Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for a Member Intake Specialist.Key Responsibilities Conduct initial intake calls with referred patients to gather information and complete enrollment paperwork Drive patient...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Transition Specialist

Transition Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for a Transition Specialist to support the coordination of member transitions within the community.Key Responsibilities Support care coordination teams in developing effectiv...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retention Manager

Retention Manager

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for a Retention Manager to drive customer retention and ensure contract fulfillment.Key Responsibilities Manage customer accounts, oversee renewals, and drive retention strat...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Career Training Specialist

Career Training Specialist

Center for People • Lincoln, NE, US
serp_jobs.job_card.full_time
The Center for People is a dynamic non-profit organization that provides innovative services and programs to the low-income community in Lincoln, Nebraska, addressing basic needs and providing oppo...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Revenue Operations Specialist

Revenue Operations Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for a Revenue Operations Specialist to support sales and marketing teams through operational excellence. Key Responsibilities Maintain and update Salesforce records for data a...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Remote Scheduling Specialist

Remote Scheduling Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
A company is looking for a Call Center (Remote) - Scheduling Specialist.Key Responsibilities : Make 200+ outbound dials per day to prospects in the dental, chiropractic, and medical spaces Book q...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Escalation Response Specialist

Escalation Response Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for an Escalation Response Specialist III to handle complaints and escalations from members or providers. Key Responsibilities Provide timely resolutions to escalated issues f...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Onboarding Specialist

Onboarding Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for an Onboarding Specialist to support multifamily property owners in implementing revenue management software. Key Responsibilities : Lead the onboarding process for new prop...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
FTO Training Sergeant - Reception and Treatment Center

FTO Training Sergeant - Reception and Treatment Center

Nebraska Government • Lincoln, NE, US
serp_jobs.job_card.full_time
FTO Training Sergeant - Reception and Treatment Center (Open).The Reception and Treatment Center (RTC) is currently looking for a proven leader to fill the role of Field Training Officer (FTO) Trai...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Travel Nurse RN - Long Term Care

Travel Nurse RN - Long Term Care

Malone Healthcare - Nursing • Crete, NE, US
serp_jobs.job_card.full_time
Malone Healthcare - Nursing is seeking a travel nurse RN Long Term Care for a travel nursing job in Crete, Nebraska.Job Description & Requirements. EVERY Sat, Sun, Mon or 48 Hours with EVERY Mon...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote Retention Specialist

Remote Retention Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
A company is looking for a Remote Retention and Recovery Specialist.Key Responsibilities Interact with clients and representatives to secure the return of rental equipment Manage incoming calls ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Call Center Training Specialist

Call Center Training Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for a Call Center Training Specialist to deliver training programs for new hires and existing staff. Key Responsibilities : Deliver training programs Measure and track perform...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Lead Remarketing Specialist

Lead Remarketing Specialist

VirtualVocations • Lincoln, Nebraska, United States
serp_jobs.job_card.full_time
A company is looking for a Lead, Remarketing.Key Responsibilities Manage vehicle sales in designated territory, ensuring adherence to department standards and KPIs Develop and maintain relations...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Nurse RN - Long Term Care

Travel Nurse RN - Long Term Care

Genie Healthcare • Crete, NE, US
serp_jobs.job_card.full_time
Genie Healthcare is seeking a travel nurse RN Long Term Care for a travel nursing job in Crete, Nebraska.Job Description & Requirements. Genie Healthcare is one of the fastest growing Nurse Trav...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Nurse RN - Long Term Care

Travel Nurse RN - Long Term Care

Nationwide Therapy Group • Crete, NE, US
serp_jobs.job_card.full_time
Nationwide Therapy Group is seeking a travel nurse RN Long Term Care for a travel nursing job in Crete, Nebraska.Job Description & Requirements. Day Shift, 6 : 00 AM – 6 : 00 PM.About Nationwi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted