Business Analyst Needed

Quality Support Services
New Orleans, LA, US
Full-time

Job Description

Job Description

BUSINESS ANALYST : Work Schedule :

Work Schedule :

Monday - Friday, 9 : 00 AM - 5 : 00 PM (Can be flexible)

Duties / Responsibilities :

Ability to collect and analyze data related to financial

systems and customer support.

Ability to articulate issues and remedies to team

members and stakeholders.

Customer service skills and ability to support

taxpayers and other front-end business staff.

Critical thinking and troubleshooting for complex

issues.

Data entry proficiency for financial recordkeeping

and financial record management.

Collaborate with cross-functional teams to provide

insights and recommendations that drive business

decisions.

Works independently to satisfy prioritized tasks and

duties.

Self-starter that can learn and operate unfamiliar

applications and tools as needed to perform duties.

Self-starter that can work and perform duties with

minimal supervision.

Mandatory Skills / Qualifications :

Bachelor's degree in a relevant field, such as business,

accounting, finance, or similar.

3+ years of experience as a business analyst in a

financial background.

Strong analytical and problem-solving skills with a

keen attention to detail.

Proficient in business tools such as Microsoft Office

products.

Proficient in letter writing, notetaking, and analysis of

laws.

Experience with spreadsheet software like Excel or

Google Sheets.

Excellent written and verbal communication skills

with the ability to present reports and issues to team

members and stakeholders.

Data entry proficiency and fast, accurate skills that

can assist in timely input to support systems

Desired Skills :

  • Familiarity with GenTax application.
  • 5+ years of experience in business environments.
  • Proficiency in supporting new systems and

processes.

Previous work in tax administration and taxing

programs.

Experience in administration of taxes including sales

tax, short-term rental tax, alcohol beverage

licensing, and occupational licensing.

Must be computer literate, proficient in Microsoft Suite. Knowledge of QuickBase preferred but not required.

6 days ago
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