A company is looking for a Support Specialist II to manage client inquiries and improve support processes.Key ResponsibilitiesServe as the primary expert for a designated client group, addressing complex issuesManage a high volume of inquiries while collaborating with various teamsEnhance support processes and drive efficiency in client interactionsRequired Qualifications3+ years of experience in customer support-based rolesExperience in a customer-facing role focused on troubleshootingProficiency in updating and documenting workflows and processesAbility to manage multiple tasks and prioritize effectivelyExperience working cross-functionally with key stakeholders
Support Specialist II
A company is looking for a Support Specialist II to manage client inquiries and improve support processes. ...
Family Support Specialist II
The Family Support Specialist II is responsible for providing comprehensive case management, referrals, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance the quality of life for seniors and people with disabilities...
Support Services Specialist II
We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. Additionally, to help decrease inbound wait times, this position may requir...
Vehicle Operations Support Specialist II
Actively participate in support of all safety activities aligned with Safety Excellence. ...
Senior User Support Specialist II
CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. Senior User Support Specialist. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth thro...
Coordinator of School Support, Career and Technical Education (Education Program Specialist II)
Provides professional development and support for educators to enhance their cultural competence and ability to support students from diverse backgrounds. Provides leadership and management asa Coordinator of the Career and Technical Education (CTE) School SupportBranch. Identifies, evaluates, and r...
IT Training Specialist, Principal - Security Clearance Required
The duties and responsibilities of the IT Training Specialist include, but are not limited to, the following:. The Intel and Cyber Division is assembling a team of network engineers, systems engineers, Unified Communications Engineers, and Integration Engineers, change management specialists, inform...
Senior Technical Support Engineer
Thales TCT is looking for an energetic and dedicated Senior Technical Support Engineer to be a key contributor in the support of Thales TCT Data Protection Solutions that solve today's Cyber Security needs. In addition, the candidate will provide technical leadership and guidance to the customer sup...
Customer Support Specialist III - Judy Center
The Customer Support Specialist III - Judy Center is responsible for partnering with Title I parent liaisons; case management, coordination of services, communication with families, home visits, tracking progress of clients, maintain documentation and ensuring the participation of all partners. The...
Customer Support Specialist 1
The Customer Support Specialist is primarily responsible for providing first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. The CSS will provide a high-level of customer service and support to ensure each customer feels they are gettin...