Assistant Chief Program Officer

Overview

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About Rising Ground

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually.

We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve.

Rising Ground is headquartered in New York City.

About The Role

The Assistant Chief Program Officer (ACPO) will work closely with the Chief Program Officer and the Organization’s leadership to ensure the provision of high quality services and supports to achieve organizational and programmatic goals in a mission-driven culture.

The Assistant Chief Program Officer will support the work of the Organization by advising and providing consultation to the Chief Program Officer, Senior Vice Presidents and Vice Presidents of programs, serving as a liaison between programs and the administrative departments of the organization, supporting the growth of the organization through strategic program development and enhancements to service delivery.

In addition to the duties listed below the ACPO will serve as the Chief of Staff to the Chief Program Officer, will supervise the Centralized Intake and Referral Department as well as the Program Expansion and Enhancement Coordinator.

Responsibilities

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Active commitment to organizational mission and vision and providing high quality programs. Support a high performing culture aligned with Rising Ground’s expectations and core values.
• Working Closely With Chief Program Officer And Organization Leadership To Ensure Success In Program’s Operations. This Includes But Is Not Limited To :
• Managing initiatives that impact programs, most specifically, initiatives that impact multiple programs to ensure that consistent implementation is occurring.
• Working closely with the Institutional Advancement Department and program leadership to support mission driven program development and expansion.
• Supporting expansion into new areas of service by ensuring that new business is fiscally viable, mission consistent, and that the organization has the capacity to successfully launch and implement.
• Managing the implementation of PROMISE, the Organization’s trauma informed, person centered system and philosophy of service delivery.
• Managing all accreditations for programs and divisions, ensuring compliance and preparation for reviews.
• Serve as the lead in ensuring that all programs have person supported advisory boards that are consistent with the oversight requirements for each program.
• Managing special projects.
• Directly supervising the Intake and Referral Department. This includes working with programs and the intake team to maximize enrollment in programs, ensure efficiencies in the internal referral processes.
• Directly supervise the Program Expansion and Enhancement Coordinator.
• Collaborate with support divisions within the organizations such as Finance, Human Resources, Performance, Evaluation and Measurement, General Counsel, Institutional Advancement, Program Development, and other program areas.
• Ensure that program operations are being executed in accordance with the Organization’s policies and oversight regulations.
• Raise the Organization’s profile through external communications, representation at key events, serving on advisory boards, relevant committee and task forces.
• Keep abreast and maintain knowledge of current, developing trends, research and best practice models.

Supervisory Responsibilities

Serves as the Chief of Staff to the Chief Program Officer. Directly supervises the Intake Supervisor and the Program Expansion and Enhancement Coordinator.

Responsibilities include interviewing, hiring employees; planning, assigning, and directing work; appraising performance;

rewarding and disciplining employees; addressing complaints and resolving problems. Identify and provide opportunities for professional growth and development.

Qualifications

• Master’s degree or equivalent, plus seven to ten years’ experience managing high-performing teams in a multi-site, multi-service structure.
• Comprehensive working knowledge of program planning, programmatic regulations, requirements, budgets, and current best practices.
• Expertise in one or more of the following service areas : youth development, child welfare and juvenile justice, intellectual and developmental disabilities, community-based service provision, health services, managed care.
• Experience in data-driven evaluations and analyses.
• Ability to work closely with the finance department to budget and monitor programmatic operations to ensure sound fiscal and system management.
• Ability to work closely with Performance, Evaluation and Measurement Department to ensure the delivery of qualitative and quantitative goals and outcomes of programs and services.

Work Environment

Corporate Office

Position Type / Expected Hours of Work : This is a full-time position. Days and hours of work are Monday through Friday in our Headquarters at 1333 Broadway office in Midtown Manhattan.

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NY) for at least 3 days or more per week.
• Ability to travel to other Rising Ground sites.

Application & Interview Process

• Application reviewed by Talent Acquisition Team member.
• Phone screen with Talent Acquisition Team member.
• Interview with Hiring Manager.
• Panel Interview with Key Partners.
• Interview Decision & Feedback.

Our Compensation & Benefits

The pay rate for this position is between $190,000 $210,000 / Yr., depending on experience and fit for the role. Rising Ground offers competitive compensation based on the midpoint of the market among not-for-profit organizations of similar size.

Our Commitment to Diversity, Fairness, and Belonging

Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support.

We believe that only when all employees contribute fully as their true selves can Rising Ground’s true strength, vision, and values come to fruition.

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination.

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