Business Process Manager

Job Title : Business Process Improvement and Project Management Lead

Location : Miramar, FL (Hybrid - 3 days onsite, 2 remote)

Contract Duration : 6 months (Contract to Hire)

Job Summary :

This is a full-time hybrid contract-to-hire position located in Miramar, FL. The Business Process Improvement and Project Management Lead will spearhead project teams, identifying resources needed and developing schedules to ensure timely project completion.

This role involves managing stakeholder partnerships, mitigating risks, and collecting and analyzing process data to recommend business practices that focus on increased productivity and reduced costs.

The successful candidate will design, execute, and optimize business processes, collaborating extensively with cross-functional teams to ensure project success.

Responsibilities :

• Develop and implement business process management strategies.
• Lead and manage projects from initiation to completion, ensuring delivery on time and within scope.
• Collaborate closely with cross-functional teams, including marketing, IT, sales, operations, customer service, and others, to align projects with business objectives.
• Facilitate communication and collaboration among team members and stakeholders to achieve project goals.
• Analyze current business processes and recommend improvements.
• Monitor the impact of process changes on business performance through metrics.
• Create and maintain process documentation for future reference.
• Work with stakeholders to identify business requirements.
• Identify and implement process enhancements to improve service quality and compliance.
• Manage change in relation to business processes.
• Resolve organizational bottlenecks and inefficiencies.
• Collaborate with teams on process improvements and the establishment of new process standards.

Qualifications :

• Bachelor’s degree in business administration or a related field.
• Project Management Professional (PMP) Certification.
• Minimum of 3 years of experience in business process management and project management.
• In-depth knowledge of business process modeling, change management, and project management.
• Proficient in Microsoft Office Suite, especially Excel, and project management software.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and problem-solving capabilities.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Experience with CRM / ERP systems and other business management software.
• Experience in the technology solutions industry.
• Knowledge of Lean Six Sigma methodologies is a plus.

Educational Requirements :

• Bachelor’s degree in business administration or a related field, or equivalent experience.
• Minimum of 3 years of experience in data management, inventory management, or a related role.
4 days ago