Community Educator

Summary :

The Community Educator is responsible for new patient acquisition within an assigned territory. This role requires individuals to manage Provider accounts by building long-lasting and meaningful relationships with qualified physicians recommending medical marijuana and attending local community engagement events.

As a Community Educator, you are a medical marijuana subject matter expert on our products, operations, regulations, and State implemented systems.

Key Duties and Responsibilities :

• Initiate, engage, grow, and facilitate partnerships with qualified physicians recommending medical marijuana within assigned territory
• Consistently educate physicians, providers, and office staff on new and existing Trulieve products
• Tailor education of Trulieve products to best fit needs of each individual qualifying physicians’ patient base
• Maintain expert-level knowledge on the Trulieve product catalog as well as the latest changes in the Florida Medical Marijuana Program
• Create, plan, and execute self-driven goals and initiatives
• Develop short-term and long-term strategies for physician office visits within assigned territory to maximize personal interactions
• Attend and represent Trulieve at local and regional events
• Build and maintain relationships with local patient advocacy groups, non-profits, and governmental organizations
• Analyze competitor activity to develop strategies for business development
• Meet regularly with the marketing team to help create new materials and refine messaging
• Respond to all communications in a timely, efficient and professional manner
• Uphold company standards of excellence and service, guaranteeing quality performance
• Identify patient or employee-related issues and create effective solutions
• Relay feedback from the field to leadership daily

SKILLS AND QUALIFICATIONS :

• Bachelor’s degree preferred
• Must be at least 21 years of age
• 1-3 years of experience in healthcare
• Flexibility of hours nights and weekend
• Highly motivated, confident, high-energy.
• Strong and engaging communicator
• Organized, responsible, and flexible in a fast-paced growth environment. Adaptable to changing priorities
• Belief in relationship building and working as part of a team to achieve goals / results
• Possess strong interpersonal skills with a proven ability to communicate across different levels of an organization
• Strongly self-motivated, to include studying and maintaining working knowledge of industry standards and trends
• Having working knowledge of basic computer operating systems (Microsoft Office) and CRM’s
• Must possess the mental and physical capacities necessary to perform the job duties
• Must possess a valid driver’s license and a clear driving record
• Must be able to pass a level 1 and level 2 background check and drug screening

ADDITIONAL MINIMUM QUALIFICATIONS :

• Must be able to move travel throughout the workday and work remotely without extensive oversight.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.
• Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve.
• To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service.
• Must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve’s objective in serving our patient base with excellent customer service.
• Must be able to push, pull, move, and / or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and / or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.

WORK SCHEDULE :

45+ hours weekly with flexible hours depending on company needs. Must be available to work occasional evenings, weekends and holidays.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

This position will work an average of 40 hours per week and will be available after hours if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Nearest Major Market : Miami