Business Intelligence Partner

Job summary

Do you enjoy investigating data, developing reports, visualising and presenting your findings? Are you a problem solver?

Do you have an intrepid approach to sharing knowledge and a proven track record of excellent stakeholder engagement? Would you like to help shape the future of the Health and Social Care System across Dorset?

We are seeking a Business Intelligence Partner to join our innovative and responsive Business Intelligence Service at Dorset County Hospital (DCH).

This is an exciting opportunity to join a friendly team responsible for developing analytics to support effective, data driven, operational and strategic decision making;

working collaboratively with partners to help advance and monitor services to meet the evolving needs of the Integrated Care System (ICS) for the population of Dorset.

To us, a Business Intelligence Partner is not only an established data professional, but also a key representative of Business Intelligence and a role model within the team.

This position represents an excellent opportunity for personal and professional development with huge scope to make a difference to the way we deliver services in Dorset, and significantly impact outcomes for patients and our population.

Main duties of the job

The successful applicant will be able to demonstrate a confident, flexible, pro-active and responsive approach combined with the resilience to deal with shifting priorities and demands.

As an enthusiastic individual with the ability to build effective working relationships, you will ideally have experience of delivering business intelligence across multiple stakeholder groups.

Ensuring effective engagement and communications is a critical aspect of this role. The ability to provide analytical support, quickly assimilate complex or conflicting information, and determine appropriate action is essential.

Detailed working knowledge of the Health and Care system is desirable, but not essential.

You will be passionate about using the latest innovations, designing, and delivering reporting solutions using data warehouses and data visualisation tools such as PowerBI to deliver insights which support strategic and operational decision making.

Working within our team you will be instrumental in the design and delivery of Dorset's approach to working collaboratively with ICS stakeholders, including the Dorset Intelligence and Insight Service (DiiS), ensuring that Business Intelligence needs are developed, maintained, and delivered.

The team work flexibly and support a hybrid working arrangement (split between office and remote locations), with a requirement to meet regularly at Dorset County Hospital and across ICS partner sites.

About us

At Dorset County Hospital (DCH) we aspire to providing outstanding care for people in ways which matter to them. Our trust strategy is focussed on three strategic goals : People, Place, and Partnership.

It signals our intention to truly value our staff. Our people are our most important asset, and we want them to feel valued, welcomed, respected, they belong and matter.

We recognise the link between high levels of staff satisfaction and improving patient experience and outcomes.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. Dorset County Hospital has a number of employees from overseas delivering high quality services and we recognise the value of diversity in leadership.

We welcome applications from people in all under-represented groups.

Job description

Job responsibilities

Business intelligence and analytics is pivotal to the delivery of high-quality efficient health and care provision. As a dynamic and enthusiastic Business Intelligence Partner, the post holder will be part of a team providing analysis and insights to support effective, data driven operational and strategic decision making, to ensure the best use of resources, highlight or escalate performance and understand areas of greatest opportunity.

Business intelligence and analytics is pivotal to the delivery of high-quality efficient health and care provision. As a dynamic and enthusiastic Business Intelligence Partner, the post holder will be part of a team providing analysis and insights to support effective, data driven operational and strategic decision making, to ensure the best use of resources, highlight or escalate performance and understand areas of greatest opportunity.

Capable of demonstrating a methodical and structured approach to capturing data requirements, the post holder will analyse, interpret, and advise on complex data or information, with the ability to communicate with stakeholders at all levels both within, and external to, the organisation.

The role will offer opportunities to set the standards and lead on the use of high quality, timely and accurate data and information throughout the organisation, Integrated Care system (ICS) and wider;

in order to bring business intelligence and data analytics to the forefront of shaping high quality, safe, patient focused care and population health, to foster an intelligence led culture.

The Business Intelligence Partner will work pro-actively to ensure the organisation is aware of the impact on information through business developments and process changes, whilst conversely ensuring that operational leaders are fully informed of changes and developments in information systems, policies, and software.

The post holder will also liaise with the analytical capabilities elsewhere within the ICS and wider to promote collaborative working, through the introduction of defined standards, identifying, recommending and implementing strategic improvements to streamline and enhance existing processes and systems, driving best practice and ensuring the effective use of advancing analytical solutions and statistical techniques to develop the service.

In addition to proven experience and a progressive outlook, the post holder will provide leadership, demonstrate an ability to motivate others to achieve positive outcomes, meet tight deadlines and objectives and aspire to deliver innovative technological solutions for the NHS in a digital age.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

Educated to degree level or equivalent relevant experience with high level of numeracy

Desirable

• Professional qualification or post graduate diploma / relevant experience in relevant area or evidence of Continuing Professional Development
• Previous experience at Senior Analyst level (NHS knowledge desirable)

EXPERIENCE

Essential

• Extensive experience in collecting, analysing, interpreting and presenting data.
• Knowledge and experience of developing and implementing Business Intelligence reporting solutions (for example Power BI) and recent, significant use of MS Office including Excel and SQL
• Experience of manipulating large data sets in order to provide appropriate analysis to support the business decision making process.
• Substantial experience in a Business Analyst role in a customer focused organisation
• Excellent stakeholder management, including building effective relationships and influencing others.

Desirable

• Significant and recent experience of working as an information analyst in a customer focused environment. (NHS environment desirable).
• Experience of influencing and negotiating in order to affect change.
• Experience of business process modelling techniques
• Experience of undertaking Research into emerging technologies, business analysis and horizon scanning

SKILLS, ABILITIES & KNOWLEDGE

Essential

• Excellent interpersonal skills with an ability to inspire and motivate others and gain credibility with colleagues, clinicians, managers, speciality leads and national leads.
• Strong analytical approach to problem solving
• Excellent organisational skills and prioritising workload
• Ability to identify areas, processes and risk needing attention or improvement.
• Understanding of tools and techniques for reporting on performance achievement and service improvement.
• The ability to obtain, understand, analyse and present to others, significant amounts of complex and sensitive data from various information sources.
• The skills to present performance information in an engaging and intelligible format.
• Ability to relate information and analysis results to practical operational and business problems.
• The ability to prioritise a demanding workload and work to tight and frequently changing deadlines.
• Evidence of ability to work without direct supervision within broad procedural guidelines.
• An understanding of the meaning of confidentiality and the requirement for this to be maintained.

Desirable

• Strong workshop facilitation and presentation skills
• Understanding of NHS information systems and data management processes.
7 days ago