Job Description
Job Description
Front Desk / Night auditor position 10 pm - 8 am Part-Time Beckley, WVThe first and last impression of our hotel is made at the front desk.
We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once.
He or she will be responsible for balancing the daily receipts, greeting hotel guests, answering phone calls, and directing inquiries to the appropriate departments.
Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities
- Perform accounting, administrative, and guest service duties on the overnight shift, 2 nights per week, additional when needed.
- Process invoices and transactions for preparation of reports and statements.
- Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
- Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
- Maintain cleanliness and organization of the front desk area and common areas
- Adhere to all company policies and procedures
- Handle sensitive and confidential information with discretion
- Update and maintain guest records in the reservation system
- Process payments and reconcile cash drawer at the end of each shift
- Generate reports as needed
- Stand up for 6-8 hours each day.
- Handle check in, check out, and other transaction enquiries.
Required Skills and Qualifications
- Basic accounting skills
- Word processing and Microsoft Excel
- High school diploma or equivalent
- 1-2 years customer service experience
- Excellent communication skills, both written and verbal
- Friendly and outgoing personality
- Ability to stay calm and professional under pressure
- Strong organizational skills and attention to detail
Preferred Skills and Qualifications
- Previous experience working in a hotel or related industry is a plus
- Proficiency with computers and software programs, including Microsoft Office and property management systems
Health care benefit package available
Night Auditor / Front Desk Beckley
Front Desk / Night auditor position 10 pm - 8 am Part-Time Beckley, WV. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. The first and last impression of our hotel is made at the front desk. We’re loo...
Front Desk Associate/Beckley WV
Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our te...
Front Desk Associate Beckley WV Hotel
Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our te...
Pt Sales Associate - Cashier
Ability to perform the technical requirements of cashier and service center. ...
Receptionist
A Long Term Care management company with multiple facilities in the State of West Virginia is currently seeking two Part Time Receptionists for a facility located in Wood County, WV. The receptionist positions work evenings, 4:30 pm - 8 pm, and every other weekend, 8 am - 8 pm. As Receptionist, you ...
Host/Cashier
Host Cashier Responsibilities:. ...
Cashier
The purpose of the Cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyal...
Cashier / Service
The Cashier / Service is the key to ensuring guest satisfaction. ...
Part Time - Head Cashier - Flexible
Minors in this role may not be responsible for some of the activities listed below.Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously .Approaches and interacts with customers to proactively recommend products and services app...
Front Desk Associate
The Front Desk Associate is a vital role in ensuring smooth operations and providing exceptional customer service during the night hours at various establishments, such as hotels, motels, resorts, or other hospitality venues. As the primary point of contact during the overnight hours, the Front Desk...