JOB DESCRIPTION Position Overview :
The Front Desk Associate is a vital role in ensuring smooth operations and providing exceptional customer service during the night hours at various establishments, such as hotels, motels, resorts, or other hospitality venues.
As the primary point of contact during the overnight hours, the Front Desk Associate must be friendly, attentive, and capable of handling various guest requests and inquiries during the night.
Responsibilities :
Guest Check-In and Check-Out :
Welcome guests arriving during the night shift and assist with the check-in process.
Process guest check-outs and handle payment transactions accurately.
Verify guest identification and ensure necessary documentation is completed.
Guest Services :
Provide prompt and courteous responses to guest inquiries, concerns, and requests throughout the night.
Offer information about the hotel's amenities, services, and local attractions.
Front Desk Associate/Beckley WV
Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The first and last impression of our hot...
Front Desk Associate
The Front Desk Associate is a vital role in ensuring smooth operations and providing exceptional customer service during the night hours at various establishments, such as hotels, motels, resorts, or other hospitality venues. As the primary point of contact during the overnight hours, the Front Desk...
Front Desk Associate Beckley Hotel
The Front Desk Associate at Beckley Hotel is an individual contributor role responsible for providing exceptional customer service to guests and ensuring a smooth and efficient check-in and check-out process. This role will also be responsible for handling guest inquiries and requests, maintaining t...
Front Desk Associate Beckley WV Hotel
The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. The Front Desk Associate will serve as the first point of contact for guests, providing a welcoming and professional experience. Keep the front desk area...
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