Job Description
Herb Chambers Honda of Burlington has an immediate opening for an experienced Finance Manager!
Job Purpose :
Provides insurance and financing services to automotive customers by verifying sales information; determining need for financing;
evaluating customer creditworthiness; preparing financing and legal documents; selling products and services; maintaining rapport with customers.
Duties :
- Determines desire / need for automobile financing by interviewing customer; exploring - payment options
- Verifies automobile purchase information by reviewing sales contract data; conferring with sales department; making adjustments as needed
- Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information;
- comparing customer evaluation to organization standards; searching for lenders in information system; forwarding applications to lenders;
conferring with loan underwriters and loan processors; obtaining stipulations when required; approves or rejects loan
- Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents
- Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer, ensuring understanding of content
- Sells products and services by reviewing desire / need for automobile insurance, credit insurance, extended warranties, anti-theft devices, appearance protection packages, etc.
explaining options, provisions, and premiums
Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information;
resolving discrepancies and dissatisfactions; maintaining a satisfactory Customer Satisfaction Index; complying with federal, state, and local regulations; helping others comply
Maintains customer confidence and organization stability by keeping information confidential; helping others comply
Requirements
- Prior F&I experience required
- Must have a proven track record of high CSI and performance
- Must operate with integrity and have a strong work ethic
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