A company is looking for a Sr Application Support Specialist to provide essential support for US-based users of their Healthcare Electronic Health Record (EHR) application.
Key Responsibilities : Provide prompt and efficient support to end-users of Healthcare EHR applications via various communication channelsTroubleshoot, diagnose, and resolve clinical and technical issues for usersDocument and track user issues using a ticketing system and collaborate with internal teams for complex issuesRequired Qualifications : Bachelor's degree in computer science or related field or equivalent experienceProven experience in a client support or help desk role;
Healthcare IT experience is a plus1+ years of technical troubleshooting experience2+ years of client support experience in a Microsoft environment, including Windows 2012 and 2016Experience with Microsoft SQL Server 2014, 2017 environments
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A company is looking for a Sr Application Support Specialist to provide essential support for US-based users of their Healthcare Electronic Health Record (EHR) application. ...
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