Partner with the branch management team to implement membership policies (SOPs) and all systems that support branch membership, program and marketing objectives.
Enter membership and program registration data into HRIS operating system Greet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch.
Process all HRIS operating system transactions with accuracy and perform daily close out and drawer count Participate and recruit participants for member challenges also known as member visit drivers.
Suggest procedures or standards to improve efficiency and productivity at the Welcome Center.
Ensures established processes for touring and following up with membership inquiries are followed.
Assist with the attainment of membership department strategic plan goals.
Provide feedback and offer solutions regarding gaps in service and / or member concerns.
Work continually towards self-development to stay current on customer service, sales, and Leader procedures & practices.
Respond to member and guest inquiries and problem solve via phone or in person using Listen First skills Effectively handle conflict and member complaints, with the support of the center Membership Director Performs all other duties as assigned.
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M / F / D / V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
Membership Service Associate (Front Desk Staff) - South City YMCA
Partner with the branch management team to implement membership policies (SOPs) and all systems that support branch membership, program and marketing objectives. The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy ...
Executive, Membership Services
Louis CITY SC is looking for a Membership Services Executive to focus on the retention of clients by building and maintaining relationships through touchpoints and delivering of best-in-class customer service for General Reserved & Supporter Season Ticket Members. Upsell, cross-sell and generate new...
Membership Service Associate (Front Desk Staff) - Edward Jones YMCA
Partner with the branch management team to implement membership policies (SOPs) and all systems that support branch membership, program and marketing objectives. The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy ...
Membership Program Director - South City YMCA
Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA. Leads membership team and volunteers effectively; recruits, hires, and trains diverse staff and volunteer teams; onboards and develops them for success. Free household membership to YMCA nationwi...
Membership Service Associate (Front Desk Staff) - Mid-County YMCA
Partner with the branch management team to implement membership policies (SOPs) and all systems that support branch membership, program and marketing objectives. The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy ...
Front Desk Associate (SA)
Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards. Maintain solid product knowledge and awareness of all product...
IT Associate I - Service Desk
Under general supervision, the IT Service Desk Associate has primary responsibilities as the first point of contact in IT. Through multiple channels, the Analyst accurately logs and manages requests, incidents, and problems, assessing the services and customers impacted and the urgency for resolutio...
Future Opening: Front Desk Attendant and Guest Services
We are hiring a part-time Front Desk Attendant for evening and Saturday shifts. Front Desk Attendant, or Saloon Coordinator,. Discount on services and retail. Get rewarded for your extraordinary effort, talent, and exceptional customer service, and take your career to new heights as a member of the ...
Aquatics Program Manager - South City YMCA
Louis City, seven Missouri counties and six Illinois counties, as well as YMCA Trout Lodge and YMCA Camp Lakewood, the YMCA Community Development Branch, and our Washington University Campus Y Branch. The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA st...
Hotel Guest Service Rep / Front Desk
As a Guest Service Representative, you are often the first and last teammate our guests interact with. Providing information to guests about the local area, hotel services and amenities. Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied. ...