What's In It For You
Free tickets for your family & friends!
Promotion opportunities!
Scholarship opportunities!
Exclusive employee parties, events, giveaways, discounts, and more!
Free access to Atlanta area attractions and other regional theme parks!
Job and Career Building Skills
Flexible scheduling
Position Summary : This position will be responsible for enhancing our Guest experience through service and assistance. This person will also serve as a Special Event, Group Sales, and Guest Service Ambassador.
Specific Duties and Responsibilities
- Provide World Class Guest Service to all guests and employees.
- Assist Guests with general park information, submitting feedback regarding guest experience, and providing Friendly, Clean, Fast, and Safe Service.
- Advocate for all Special Events and Group Sales Events during the operating season.
- Serve as an Events Ambassador and work to resolve all guest concerns brought to your attention in a calm and professional manner.
- Evaluate guest concerns and perform any necessary task to improve guest satisfaction.
- Maintain positive interaction with all guests and fellow Team Members.
- Work to become knowledgeable of all park information, events, policies, and procedures.
- Adhere to and enforce company policies and procedures while ensuring guest satisfaction.
- Assist with the execution and operation of Consumer Events, such as, Brews & Bites, July 4th Celebration, Oktoberfest, and much more!
- Perform all other duties as assigned by Sales & Events or Park Leadership.
Minimum Requirements
- Applicants must be at least 18 to apply.
- Computer proficiency with experience in Microsoft Office products including Word, Excel, and Outlook.
- Have a valid Georgia Driver’s License and clean driving record.
- Ability to acquire Alcohol License through Cobb County.
- Exhibit demonstrated leadership and positive guest service skills.
- Excellent communication skills, both written and verbal.
- Ability to work outdoors in extreme weather conditions while on foot for long periods of time.
- Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to 25-50 pounds at a time.
- Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.
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