A company is looking for a Sr. Lead Support Desk Associate.Key Responsibilities : Serve as a subject matter expert for internal sales systems and processes, providing support and mentorship to Sales ProfessionalsCreate and maintain schedules for Support Desk Agents, monitor team performance, and contribute to cross-functional projectsDevelop and implement training plans, documentation, and provide ongoing coaching and feedback to team membersRequired Qualifications : Experience as a Sales Subject Matter Expert in projects related to product implementation or system enhancementsDemonstrated ability to lead cross-departmental projects and influence process improvementsExperience in monitoring and evaluating team performance, with a focus on productivity and process efficiencyAbility to provide training and support to team members, ensuring they have the necessary skills and knowledge to succeedProven track record of identifying, communicating, and implementing activities to align with Sales objectives
Sr Lead Support Desk Associate
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Lead Support Associate
Lead Support Associate-(24005549). When serving as MOD, leads and provides direction to store associates performing cashiering, customer service, recovery, and furniture-related activities on the sales floor. When serving in this role, provides leadership and direction to floor associates and ensure...
Customer Service Representative - Bilingual
A company is looking for a Bilingual Customer Service Representative. ...
LOCAL to St. Louis ONLY - Hybrid Remote Help Desk Analyst (Day Shift) - huge growth potential
A+, Network & Microsoft Certified Desktop Support Technician is a plus. Proficient with Windows desktop environment (Win 10 & Microsoft Office) and MACs. Technology/desktop support experience. Windows desktop environment support. ...
Level II IT Technician: On-site & Remote Support Position
Level I - II IT Technician: On-site & Remote Support Position. Level II Technician providing on-site and remote support. Along with technical skills, we are seeking a candidate capable of multi-tasking, working under pressure, meeting deadlines, taking the initiative to complete tasks, and having gr...
Boiler/Hydronic Tankless Technical Support Specialist
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
Help Desk Analyst for SC DSS Child Support Team - 50% Remote - Columbia, SC
Help Desk Analyst provides support for incident resolution and requests for the CFS Help Desk. Help Desk Analyst for SC DSS Child Support Team. The Help Desk Analyst is responsible for collecting information through a customer conversation, accessing support tools, and engaging with additional suppo...
Desktop Support Technician
This is a professional, desktop support role responsible to maintain, repair, and upgrade computer equipment including, but not limited to: workstations, printers, operating systems and software. It is recommended that the candidate has completed one-year end-user phone support for current PC deskto...
Site/Civil Project Manager - Albany, Rochester or Buffalo - Hybrid or Remote
Full exposure to all facets of projects. ...
IS Business Systems Analyst III
Career Opportunities: IS Business Systems Analyst III (24468). Position Title: IS Business Systems Analyst III. Gather and document business requirements, business methodologies, systems flow, data flow and functional system design. Department: Business Intelligence. ...