Support Counselor

Overview : ABOUT THE ROLE

ABOUT THE ROLE

As the Support Counselor, you will provide family-centered mental health counseling, support, crisis intervention, and case management services for children and their families.

Support Counselors are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family.

ABOUT THE PROGRAM

This Wraparound Program works in close partnership with caregivers, primary therapists, natural supports, and school staff to help stabilize children at home and in the community.

Our Wraparound program provides strengths-based and outcome-oriented interventions for children and youth, specifically targeting those from birth to 10 years of age.

The Wraparound team builds consensus and leverages its members' expertise to identify and address needs requiring intervention, thereby supporting the child and family in reaching their long-term goals.

ABOUT SENECA

Seneca Family of Agencies has been nominated among the for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services.

We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs deeply engage in conversations and training on to bring equity and justice to the youth and families we serve.

Responsibilities :

Provide counseling and case management services for enrolled children and their families.

Support client and family to connect to natural supports and community-based resources.

Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations.

Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.

Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.

Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.

Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices.

Maintain a flexible work schedule.

Participate in providing emergency on-call response as scheduled.

Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training.

Qualifications : REQUIRED

REQUIRED

Experience / education requirements : Bachelor’s degree OR

Associate’s degree or equivalent + 1 year of applicable work experience OR

High school diploma / GED + 2 years of applicable work experience

Applicable experience includes any paid or unpaid experience working with youth or families, or working in the social services field

Valid California driver's license

Clearance of TB test, fingerprints, and any other mandatory State / Federal licensing or certification requirements

Proof of COVID-19 vaccination and booster required

At least 21 years of age

PREFERRED

Bilingual Spanish / English

Experience working with children / youth and families with complex and enduring needs.

Experience implementing family-focused services.

SKILLS OF AN IDEAL CANDIDATE

Ability to work effectively with a diverse population and workforce.

Strong organizational, time management, and writing skills.

Schedule : Full-time

Full-time

Hybrid

Monday - Friday 9 : 00am - 5 : 00pm

We ask that employees hold some flexibility in their schedules to accommodate client needsAdjusting schedule to 10 : 00am - 6 : 00pm or 8 : 00am - 4 : 00pm

Community-based staff typically drive to a few different locations each day Including a client's home, school, or community (park)

Although most clients live in the Oakland to Hayward corridor, we can have clients from anywhere in Alameda county including Dublin or Fremont

Benefits :

Starting at $25.46 - 27.96 per hour.Actual salary dependent on creditable experience above the minimum qualification

Salary increases each year

Comprehensive benefits package : Medical, dental, vision, chiropractic, acupuncture coverage

50% paid premiums for dependents

Long-term disability, family leave, and life insurance

403b Retirement Plan

Employer-paid Employee Assistance Plan

5 weeks of Paid Time off and 11 Paid Holidays

Seneca is a certified employer

Abundant professional development, scholarship, and promotional opportunities