The Spirit of the Position :
The Parking Enforcement Agent provides operational support through upholding and enforcing the local parking ordinances while assisting customers with parking needs.
The Parking Enforcement Agent will accurately key vehicle license plates utilizing a Hand Held Ticket Issuance System to issue parking citations.
Responsibilities :
- Monitor on-street parking meters for vehicles violating parking ordinances by following an assigned route.
- Issue City / Municipality approved parking citations for vehicles in violation of ordinances by policies and procedures.
- Upload a handheld computer to obtain current information required for work daily.
- Screen for parking placards and permits for special privileges within approved areas.
- Resolve customer complaints by policies and procedures.
- Maintain and care for all company-issued equipment.
- Assist with any special assignments and projects as requested.
- Other related duties as assigned.
Experience :
- A minimum of 6 months of outdoor work experience is required.
- General knowledge of streets and directions is required.
Skills :
- Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
- Ability to work independently and multi-task.
- Ability to interpret policies, procedures, and standard business practices.
- Demonstrate a sense of urgency and timeliness.
- Must be open to feedback, differing opinions, and other points of view.
- Ability to handle challenging and, at times, emotionally charged situations.
- Ability to speak, read, and comprehend the English language.
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
Physical Demands :
- Willingness to work in the elements - heat, wind, snow, rain, etc.
- Ability to lift, push, and pull at least 25 pounds.
- Ability to stand, walk, and run for extended periods (95-100% of shift) - no sitting is allowed.
- Ability to bend, stoop, squat, and lift frequently throughout a shift.
Parking Enforcement
The Parking Enforcement Agent will accurately key vehicle license plates utilizing a Hand Held Ticket Issuance System to issue parking citations. Monitor on-street parking meters for vehicles violating parking ordinances by following an assigned route. Issue City/Municipality approved parking citati...
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