Group Universal Life (GUL) Business Specialist - NON IT

Company : Mercer

Mercer

Description :

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers.

We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement or aligning employees with workforce strategy.

Capitalizing on analysis and insights as catalysts for change, we anticipate and understand the impact of business decisions, now and in the future.

Our holistic view and deep expertise allow us to see client's current and future needs through a lens of innovation and impact and every idea and solution we offer.

Mercer is the industry leader in helping companies create dynamic solutions that make a difference in the moments that matter.

Group Universal Life (GUL) Business Specialist - Non IT

What can you expect?

• The GUL Business Specialist - Non IT will perform the professional duties in line with a Professional Business Analyst (SFIA definition)
• Acts as an intermediary between technical teams and internal or external clients.
• Independent individual contributor whose work has a direct impact on the team's outcomes.

What's in it for you?

• Work for a global company with excellent benefits and a dynamic culture
• Excellent growth / advancement opportunity
• Work with collaborative successful colleagues who truly care about the work and each other while maintaining work life balance

We will count on you to :

• Construct documentation of the current state, requirements definition, business and compliance gap analysis, business process remediation and improvement, and contribution to implementation efforts including testing, training and rollout
• Translate business strategies and objectives into business requirements.
• Develop inventories of the policies, processes, templates, tools and data repositories to support in-scope business solutions and services
• Drive requirements elicitation process via review of legal and compliance guidance and input from business and technology stakeholders
• Take a holistic approach of considering people, process and organizational structure when evaluating requirements
• Perform strategic gap analysis on current eco systems against the needs of the business lead analysis & documentation of new or remediated policies and processes for a designated business line or solution area
• Assist with the development of testing approaches, use case development and business process testing
• Undertake comprehensive cost / benefit analyses to determine clearly whether an idea or opportunity is worth investing in

What you need to have :

• Minimum of 3 years of industry related experience
• Strong project management skills
• Demonstrated strong business analysis and process design skills
• Proven ability to document current state environments and design / remediate to a future state environment
• Demonstrated expertise with Microsoft Office products (including Visio and Excel) and work management applications (Azure, JIRA, etc.)
• Strong communication, planning and organizational skills, especially to manage and influence multiple stakeholders and contributors to work as a team to deliver to the common objective
• Demonstrated problem solving, conflict management and decision making skills at the level to advise stakeholders of alternatives and recommendations
• Experience working with global teams along with the schedule flexibility to accommodate meetings during non-standard work hours as required
• Demonstrated experience with evidence based decision making skills

What makes you stand out :

• Continuous improvement training and certifications
• Voluntary Benefits work experience
• Group Universal Life (GUL) work experience, including regulatory elements impacting individual certificate holders.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.

Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE : MMC), the world's leading professional services firm in the areas of risk, strategy, and people, with more than 85,000 colleagues and annual revenue of over $20 billion.

Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment.

For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office.

All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.

Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.