Job Title : Assistant Project Manager
Job Description
Looking for a career with a company that makes a difference? Apply Today! An industry leading water, mold, and large loss fire restoration company.
Summary :
- Provide and communicate clear and accurate pretesting, scoping of services, and job estimates.
- Monitor and follow up on all assigned jobs ensuring customer needs are met.
- Manage job file documentation / on-site duties.
- Assign tasks to Production Technicians and Crew Chiefs and manage workflow and task completion.
- Communicate and establish rapport with commercial and residential customers.
- Oversee processes relating to customers and take care of customer needs.
- Inspect services and final walk-through on jobs to achieve customer satisfaction by ensuring quality work is completed during and at the end of each job.
- Control damage reimbursement expenses, ensuring costs are maintained at the established rate.
- Make sure supplies required for jobs are available.
- Control production expenses, ensuring costs are maintained at the established rate.
- Manage equipment and materials (assets).
- Keep vehicles, equipment, and facilities in working order, ensuring that all are well-maintained.
- Make sure production crew chiefs and technicians follow safety and risk management guidelines on the jobsite, in the office, and while traveling.
- Perform production work as needed.
- Handle recurring and unique tasks, as necessary.
Qualifications :
- 4+ years' experience in the Restoration Industry
- 1+ Supervisory role experience
- IICRC certification required
- Must be flexible to work on call every 2-4 weeks (remotely answering phones)
- Excellent customer service skills
- Valid Driver's License
Benefits :
- Weekly pay and on call bonuses
- Company iPad, company phone, company credit card
- PTO, Sick Pay, Paid Holidays
- Medical, Vison, Dental, Life Insurance
INDC
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