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Fulfillment Clerk Supervisor

Fulfillment Clerk Supervisor

OptumOVERLAND PARK, KS, United States
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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.   Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.   Join us to start  Caring. Connecting. Growing together.

Fulfillment Pharmacy Supervisors act as inspirational leaders of small- to mid-size teams of Pharmacy Clerks and / or Technicians within larger Specialty Fulfillment Pharmacies, while acting as subject matter experts and primary resources to the entire team, to ensure our members receive high-quality outcomes.

Position Location : Onsite at 6800 W115th St Overland Park, KS 66211

Position Schedule : Monday through Thursday with 8-hour shifts between 6 : 00am-4 : 30pm and Fridays from 7 : 00am-3 : 00pm with required overtime and holidays as needed

Primary Responsibilities :

  • Lead and be accountable for a team of Fulfillment Pharmacy Staff to process Specialty prescription orders through Fulfillment and Inventory Operations (15-20 employees)
  • Completes Pharmacy operational requirements by scheduling and assigning employees, following up on work results
  • Leads efforts in recruiting, selecting, orienting and training employees
  • Provides leadership for training and development of team
  • Monitors individual and team performance to ensure team is meeting and exceeding expectations
  • Provides inspirational leadership and guidance to the team through feedback, performance management and individual development conversations
  • Diagnose process improvement opportunities and partner with Senior leadership to drive continuous improvement
  • Setup layout and ensure efficient space utilization
  • Initiate, coordinate and enforce optimal operational policies and procedures
  • Adhere to all warehousing, handling, and shipping legislation requirements
  • Manage stock control and reconcile with data storage system
  • Liaise with suppliers and transport companies
  • Plan work rotations, assign tasks appropriately and appraise results
  • Produce reports and statistics regularly
  • Obtain and maintain all licensures and training as required by company, state, and federal guidelines
  • Maintain necessary certifications and training to operate fulfillment equipment (forklifts, automation, etc.)
  • Act as resource and leader for entire team
  • Own and complete more advanced projects as required or directed by site leadership

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

  • 1+ years of supervisory experience or 2+ years of experience working as a lead
  • Intermediate level of proficiency with computer and organizational skills with the ability to focus on workload and achievement of both production and quality objectives
  • Ability to work onsite at 6800 W115th St Overland Park, KS 66211, Monday through Thursday with 8-hour shifts between 6 : 00am-4 : 30pm and Fridays from 7 : 00am-3 : 00pm with required overtime and holidays as needed
  • Ability to lift to 50 pounds
  • Ability to stand for up to 8 hours with intermittent breaks
  • Preferred Qualifications :

  • Previous forklift training
  • Previous fulfillment experience
  • Previous pharmacy experience
  • Active and unrestricted Pharmacy Technician license in the state of Kansas
  • Lean 6-Sigma experience or training
  • Soft Skills :

  • Experience driving continuous improvements and implementing changes in an organization
  • Experience driving results through effective Performance Management practices and tools
  • Experience working in a production environment
  • Ability to demonstrate creating a culture of collaboration, recognition, inclusiveness and diversity
  • Good verbal and written communication skills
  • Strong teamwork and cooperation skills
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO #RED

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    Fulfillment Supervisor • OVERLAND PARK, KS, United States

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