Transportation Analyst

About the Opportunity

The Transportation Analyst is responsible for driving performance results within the transportation department, through daily operations, analytics, and program management.

Responsibilities includes managing transportation scheduling, complex load planning, rate management, order fulfillment, and monitoring of specific loads scheduled by the department.

The Transportation Analyst is also responsible for managing key programs and department analytics, identifying service improvement opportunities and collaborating with internal / external customers / partners to drive results.

Responsibilities

• Communicate extensively and work collaboratively with the Sales Department, Product Planning Department, Distribution Centers, Third-Party facilities, Customers, and Carriers to facilitate the following :
• Manage Track & Trace reporting and provide results to Driscoll’s, Customers, and Carriers
• Analyze key service and financial metrics using analytics to drive business decisions that improve service, reduce cost, and continuously improve the arrival condition of our fruit to our delivered customers.
• Manage key customer(s) and / or regional programs to drive efficiencies and improve overall service to our internal / external customer(s).
• Partner with the Sales, Product Planning, Materials, Growers, and the Nursery.
• Maintain Customer Champion Role. Work with the customer’s buyer and receiving facilities to ensure timely communication of time pick up & on time delivery.
• Manage order fulfillment, performance and transfer of fruit through 3PL facilities (hub & spoke distribution modeling).

Determine complex Load optimization and LTL programs considering delivery location, delivery date and order size. Consider and analyze customer inventory, cold chain demands, customer timelines, etc.

Manage Claims process. Ensure timely hand off claim packets, claim resolution and payment.

Manage other programs such Intermodal, Cross Docking, and Direct Deliveries (including cross border). Interface with Logistics leadership to define targets.

Work with Sales, and Supply Chain Planning to achieve goals. Work with Carriers to secure capacity and rates.

Consolidate, review and validate carrier weekly payment process for management approval.

Candidate Profile

Required Qualifications

• Bachelor’s degree in Supply Chain / Logistics or 5+ years of transportation / logistics experience.
• Flexible and dependable with work schedule, including on-call shifts (nights and weekends), holidays, overtime, and occasional domestic-international travel.
• Experience in the use of Transportation Management Systems (TMS), Warehouse Management Systems and EDI connections.
• Experience with loading building, carrier relationship management and freight markets.
• Ability to work in a fast-paced and collaborative environment with a diverse group of individuals across multiple functions.
• Proficient with Microsoft Office applications, including Excel, Word, and Outlook. Ability to perform standard formulas in Excel and basic macro understanding for data validation.
• Experience with Tableau to analyze key performance indicators.
• Basic math and data entry skills required.
• Excellent oral and written communication skills with the ability to communicate professionally and effectively at multiple levels both inside and outside of the organization.
• Must be able to maintain a valid CA Driver’s License with the ability to be insured under company sponsored liability coverage.

Preferred Qualifications

• Experience working at a retailer or transportation company is a plus.
• Customer Service Experience is a plus.
• Dedicated to meeting the expectations and needs of both internal and external customers.
• Process improvement mindset.
• Possess a thorough understanding of transportation finance, operations, internal systems and network functions.
• Ability to lead cross functional efforts with Carriers, Network Partners & 3PL’s.
• Be able to work with vendors from other industries (Materials, Cold chain, Intermodal and 3PL's).
• Demonstrate leadership skills in support of departmental platform development and expansion.
• Be able to build constructive and effective relationships.
• Be able to prioritize and manage multiple tasks effectively and quickly.

Compensation & Benefits :

The following information is provided in good faith as a general description of the salary range and benefits for the position posted.

The actual compensation offered to the successful candidate is dependent upon experience, skills, education, work location, internal pay equity, and other objective job-related factors.

Salary range estimated for this role is : $ 63,500 to 89,100 USD.

Driscoll’s is committed to a culture of care and offers an attractive benefits package that includes comprehensive medical, dental, and vision coverage, life insurance, and disability coverage for positions working more than 30 hours per week.

Other benefits include : 401(k) with employer match, profit-sharing participation, paid sick time, paid vacation, paid personal and family care leave, and a free Employee Assistance Program (EAP).

More detailed information regarding the benefits package, will be shared during the application process.